BW Sweets Bakery
- Open Now
I found BW Sweet from a Facebook page and visited for the first time in March 2021. I fell in love at first bite. I decided to order my wedding cake from them and did without any issue. Frankie customer services was amazing and so is his staff. I never had any issues and they even worked with me on last minute delivery. I want to thank you all so much for making my day even more special and please don't ever change your butter pecan cake recipe. See you all soon!!
Came across on insta few years back. Kept putting it off because I have a sweet tooth and don't need to add another guilty pleasure spot to my list. Have I mentioned I also lack self control. Cakes were delicious and unique. Got two different so gotta make more future trips to taste everything!
Solar T. Tauri
A delightful experience! I was helped by Chris, who possesses magnificent patience. I tend to get overwhelmed and take a loooooong time deciding, and when I tell you this man is patient! Eventually choose 2 pineapple coconut slices, one banana pudding cheesecake and a strawberry filled strawberry crunch donut. Sat & enjoyed the donut and one pineapple slice before I left. The donut was fully FILLED and delicious. The pineapple coconut slice, good lawd!!! A charming atmosphere and pleasant staff. My second visit, after some months on a sugar fast...lol.
I sent the details of the cake I wanted via the order form for my daughters 13th birthday dinner. I stated I wanted a pink cake since that is her favorite color with gold drip and macarons which are also her favorite and strawberry cake. I told them I wanted the number 13 on the cake and I used the number 13 candles to light as well. This was my first time using this bakery. The cake came out beautiful. Her friends, restaurant staff and even other patrons loved the cake. It was better than expected. The cake flavor is also good and the cake is moist. The only slight minor thing was that I paid a deposit but then my card was charged again 2 days later and the initial deposit charge was a pending charge for 7 days with my bank. I did not understand the need for a pending charge and a charge for the same amount. I reached out to the bakery via the email we had been using for correspondence to inquire why and then heard back after I told them the pending charge was released after a week. There wasnt an explanation as to why or an apology..just an ok great! . That would be my reason for not giving 5 stars. A concern, explanation or apology goes a long way especially in business. Other than that, the cake was beautiful and tasted good. I would use them again if I would receive an explanation on the charge and pending charge.
Thank you BW Sweets Bakery. Your customer service was excellent and my son loved his birthday cake. The lemon flavor was moist and delicious.