Capishe: Real Italian Kitchen
- Open Now
I really hate to have to leave this place a bad review because the food has always been very good. The management was my issue. Im a regular at Capishe so I know the menu well. Last night I ordered Togo food after a long day on the boat. When I arrived home I discovered they had given me the wrong pizza. I ordered the prosciutto pizza and was given their spicy pepper pizza. When I called the girl on the phone told me I had to come back in to get the correct pizza. I was exhausted and was not leaving my house again. I just asked for a refund because I do not eat spicy food and the pizza I was given was very spicy hot. I was then told I could have a refund but I would have to call back in 30 mins to speak to a manger. I shouldnt have had to call back, but I did. The manager on duty at 7:30pm on 9/6/20 would not give me his name. He proceeded to tell me I was a liar and that no one told me I could have a refund. He then hung up on me. I thought maybe we were disconnected. I called back and the same lady answered. I asked for the manager, he then told her hang up the phone on them. I was shocked! Due to the way this was handled I will NEVER give this place my business again. I will be emailing the restaurant and I plan to get in touch with the owner. Beware if you get togo... check your order before you leave!***UPDATE... a few hours after leaving this re view I was contacted by Anna, another manager. She was very apologetic about what happened and promptly refunded my money.
Fresh pasta, wood fired pizza and the best meatballs I've ever had. It really does not get better than this! I got the rigatoni pasta with chicken and it was hands down the freshest and most delicious pasta I've had in Charlotte! Casual dining, kid friendly and some of my favorite italian food ever!
Nice place. You order at the counter and they bring food to you. All 4 of us got pasta dishes and they were all very good except a couple of the dishes were not hot when they were delivered. Very tasty Italian cuisine but the atmosphere of a fast food restaurant.
Bunch of kids running this place its really sad bc the restaurant has a great location and structure, also I tried their carbonara and tasted acid not even in Italy the carbonara has an acid flavor so idk why they call it Italian food
Let me start by saying that I have been wanting to try this place for a while. For one reason or another, it took me longer than I wanted it to. All that aside, I finally made it. I was kind of hyped up at this point with great anticipation. I'm super glad I was not let down. The food was better than I expected. It exceeded every expectation I had going in. There are so many pizza places like this one around the city, you normally get the same experience at all of them. Not here. Not only is the pizza very good, they have a wine bar. But, I came for the pizza. I had a pepperoni pizza and it was very fresh. You could tell the pizza was made with care and love. It was one of the best pizzas I've had in a long time. I would recommend this place to anyone. They have gelato too, but I was so full after my pizza that I didn't have any space. Next time!