Chex Grill & Wings
- Open Now
I never write reviews for any places I choose to eat at. However I have to do so today. I live on the Westside of town and we are limited to decent places to eat. I have been to Chex several times and each time the service and food gets worse and worse. I order the wings and when I get home and I dont have the 7 wings I purchased. I had 5. Even with this experience I went back and the service is still horrible. They have a bunch of young unsupervised employees in there! Not saying they cant run the business but they have zero interpersonal skills. I visit again after they gave me 5 wings instead of 7 and mentioned this. I was hoping someone who apologize and add 2 more wings to my order. All I got was ignored and no one went above and beyond to please me as a customer! I said I would never go back but I did today. Why? It was just confirmation why I said I would not return. Once my order was ready I made sure I looked at my order before leaving. I had a small cup of pasta salad and in the past I would get 2. I question the young lady and she stated they use to give 2 but now because they were using a larger container I only get one. Let me tell you it was a larger portion. We are in a pandemic and we all are working hard for our money. Chex on Freedom Drive sucks. If you want good service and quality food its not the place for you!!!
Drop chicken on the floor and put back into the bag to be fried. I had a few people who worked here that said do not eat there. Also young kids work without being paid and no work permit and the manager there thinks it is fun and games to play with people money. Terrible establishment and poorly ran. The chicken gets dropped more than people realize. Don't eat there waste of time and money and don't support a place who does not follow the rules to run an establishment.
We were looking for a place to eat uptown, came across it and decided to try it out. For the prices it's good food...nothing extraordinary but enjoyed the food, the fries, gyro, wings and burger. Had great service as well.