Hawthorne's New York Pizza & Bar - Carmel Road
- Open Now
Had a great lunch today of nothing but appetizers. We got the meatballs, calamari, mussels and mozzarella sticks. All were cooked perfectly and arrived at the table hot and at the same time. Our server was quite pleasant and helpful, and was very patient while we took our time with the menu. The manager Tim was engaging and was walking the restaurant talking with all tables. Place was clean and music was at a perfect level.
If I could give no stars I would. I received my order and my calamari was extremely over cooked and hard making it inedible. My salad had a dead bug in it also making it inedible.
My husband and I have been eating here for years but the service is now horrific. We just walked out. When we walked in, the person didnt even greet us but instead asked, are you going to eat here?. We sat for 15 minutes while 3 different teenage servers walked by and just looked at us. The restaurant was not busy. There was only 2 other tables sat and they were done. The servers even walked by our table to bring them their checks and didnt even acknowledge us. We got up and left while one of the servers just stood there staring at us. Love the food but will not be back to the Carmel road location with this low quality service.
Looking for a new pizza place this is the perfect place. Me and my son love it. And you have to try there Long island style wings .
This is now out go-to pizza place in South Charlotte. I love the Italian stromboli and my family always eats the cheese pizza. Right now we are big fans on our menu faves, but eventually we plan to try some other items like the wings or salads. I only wish there was a medium sized pizza.