Insomnia Cookies
Hours
- Closed
- Sun
- 12PM-12AM
- Mon-Wed
- 11AM-12AM
- Thu-Fri
- 11AM-1AM
- Sat
- 12PM-1AM
Location
South End
Jack Spencer
This is, without a doubt, the worst insomnia I have ever had the displeasure of doing business with. My past 10 orders with them had mistakes ranging from vexing to incomprehensible. The last one was point break. After waiting an hour and a half for my order, I called the store for an update, and they proceeded to tell me that they were out of cookies. How do you run out of cookies? I placed this order at 8 PM. Honestly, I had to pinch myself because I couldnt believe that it was real. At a certain point, I have to blame myself for continuing to come back to these clowns. I dont blame the people in the store, I blame the slack jawed troglodytes managing this aberration of a cookie chain. Someone has to stop this. For the love of god. Sadly, he has forsaken this store.
D R
First time going here. The service was great. The brownie was delicious and very moist. The snickerdoodle cookie was also great. Will definitely be back
Paris Blankenship
Placed an order around 11:45 last night for my unit at work. Kept watching the tracking option however the car wasn't moving so we decided to call and follow up. We were then told at 12:45 that nearly everything we ordered was unavailable. No one called to update us, we decided to cancel the order however that couldn't be done. I wasn't refunded and when I asked if I could contact someone I was told to contact the main office but the employee working didn't know a number. I tried to follow up and ask information regarding the current location and our call was terminated. Sad, no cookies, and no refund.
Jonathan Lewis
Pretty straightforward, some great cookies. Open pretty late. Definitely a clutch late-night snack.
osigbeme donaldson
Super slow service. The cookies and icecream turned out to be very good, but with the one order at a time service, that line built up fast. I believe there was one guy there though, which is ridiculous on a Saturday night.
