Ruth's Chris Steak House SouthPark
We absolutely love Ruth's Chris. Last night my wife, son, and I celebrated an anniversay. We had reservations at 6:45. They were really busy and it took a little longer to get us a table. The manager offered us drinks while we waited. Once seated, he apologized again and took our order, so that we did not have to wait on the very busy waiter. We were surprised with complimentary appetizers. The meal was outstanding as always and we left feeling very pleased with our experience. The way the manager took care of us was probably the best customer service we have ever had. We will be back.
Not our first time here nor our last. Even for a "chain restaurant" this place is spectacular. The food is always better than expected, the wait staff more than professional and helpful. This trip was during Queens Fest and the food and service was still what you expect even while on a "budget" crowd night. Known for the sizzling plates and steaks, don't forget to try the chicken, salmon and other dishes (I always get the steaks, I steal bites of the others!). Do yourself and your pallet a favor, Sweet Potatoe Casserole.
I was excited to treat friends to dinner there recently during Queen's Feast Restaurant Week. I made reservations and headed there on Sunday night January 21. We were warmly greeted and after a brief wait escorted to our table. The food was outstanding. With the exception of out server the entire evening was wonderful. Our server was not friendly, he was almost to the point of rude in his lack of attention to our table. The evening ended when he tossed the check folder onto our table. He did not ask how we would like the check but apparently assumed we did not want a split. Thankfully the support staff of our server helped make up for his behavior. I emailed the manager the following day to bring the situation to his attention. He was most kind and apologized. He even offered an invitation for us to return and have dinner on the house. I thanked him for the offer but told him it wasn't necessary. I look forward to eating at other Ruth's Chris locations. To our server, it is my understanding that you'd been there for 10 years and our experience was out of character for you. Please remember the old line- you never get a 2nd chance to make a first impression.
Service was outstanding from the moment we walked in the door until the last bite of dessert. Ben made us feel welcome upon arrival, Chris took excellent care of us throughout our entire meal, and Carol made the night extra special. Couldn't ask for a better dining experience. If you want more than just an incredible meal come here for the extraordinary dining experience
This is a nice upscale selection to visit. Very traditional black-tie dining. I'd say that this would be good place to select for a special dinner for two or a group of friends that you haven't seen in a while. You can bring your own wine if you wish and they will decanter and pour it for you. Overall it was a great experience even though I can make everything that I was served a little better at home.