AMAZING customer service! I chose the nationwide shipping option, and the customer service rep was so attentive and helpful! I had to change my shipping date last minute, and they were more than willing to accommodate everything. I really can't say enough good things. The cupcakes showed up in perfect condition and they tasted just as fresh as they do from the store. Will definitely order again.
We love cupcakes and we've given this place several chances to prove us wrong. The cupcakes are mediocre at best. The cupcakes always seem dry and the icing fairly sweet. They aren't anything special. However the employees always seemed really sweet & kind. I think it's time for an updated recipe so they taste super fresh and melt in your mouth. We did not care for the peach bellini at all. Plus... the icing doesn't stay on the cupcake and the icing goes everywhere in the box.
Not happy at all. I drove from South Carolina to pick up these cupcakes. When I arrived they told me some of the cupcakes were not ready and it would be another 20 minutes. My pickup time was for 11AM and I arrived at 11:15. I wish I knew ahead of time they would not be ready. Once I got them I put them in my front seat siting on a flat surface to avoid any shifting. The AC was blasting and the temperature was 77 degrees outside as its a rainy day. By the time I got home the icing on a couple of the cupcakes completely fell off. When I called they told me since I put it in the front sit and since its warm out that that could happen. This is not the customer service I was expecting after paying almost $40 for a dozen cupcakes. Ill never go here again.
The Disney concepts they do are so creative and cute, we were very excited to try them! Sadly they were mediocre at best. The dole whip cupcake was just a vanilla cake with a little piece of pineapple in the middle with a mountain of overly sweet bright yellow buttercream on top. The churro and chocolate cupcakes were better, but somewhat dry and nothing special. The blueberry macaron was filled with a sickly sweet frosting as well. Great presentation, not so great execution.
Judy Small Little
Went to my old stomping grounds yesterday for business and stumbled across "SAS CUPCKAKE". All I have to say is mmmmmmmyummmy! Yes that's a word. Met the owner. She was so sweet and polite. I only purchased 4 because my family doesn't eat much sweets. Wellll I should've bought more. Came downstairs this morning to an empty box! I will definitely be back Thanks!!