This is my 2nd visit. The first was much better than today which is why I hesitate to give a review until a few visits. The environment is lovely and warm, the service was terrible this morning. I stood at the counter for a good 5 to 6 minutes with no barista or employee in sight. When she showed up, no apology or explanation, no thank you when I payed (she actually said 'you're welcome' instead), just no personable attributes going on- just another customer, who cares kinda vibe. I ordered the Guatemala, which was ok. Their coffee has a very 'beany', earthy flavor, not much personality. I prefer Starbucks or Not Just Coffee for taste. I'd probably come back for other beverages, wifi and convenience ONLY.
Great coffee and the baristas are amazing!!!