Country Inn & Suites by Radisson, Lake Norman Huntersville
- Open Now
- Always Open
Not a good place. Pool was cold, hot tub was colder. The hot breakfast buffet had two items that were hot otherwise it was your average continental breakfast. Rooms were nice building was new. Front desk did not provide good service and the billing was horrible. Charged my credit card multiple times in error only to credit me in 3 to 5 business days. Night shift was working day shift, day shift didn't show up. Billing manager hot headed and huffy and puffy. General manager seemed Clueless. Overall not worth the money poor customer service I Give It 2 out of 5 stars.
The main reason this hotel gets this rating is because of Rick. We were tired from a long drive and his accommodating spirit at the front desk made us feel right at home. He started a fire for us so we could enjoy a glass of wine outside and so we could enjoy a cigarette. Rick came outside with menus from nearby restarants and gave his recommendations. The room was more than we expected, a king room suite, very comfortable.
We had a great stay. Very clean. Breakfast was the run of the mill but still good for a early on the road go. Staff was very friendly. Not a lot of room to park a trailer. Restaurant Duckworth is a fun place to grab a meal.
A+++. This place was worth every penny. Clean room, great service, amazing breakfast, and an indoor pool. Perfect. Rick at the front desk is truly worth mentioning. He went out of his way to make this visit amazing.
We had a very nice well appointed room. The furniture was stylish and modern. The bed was very comfortable and I slept really well. Everything was very clean. I loved this place.