Our room was clean, uniquely decorated, and very cozy. We had an issue getting into the building but management answered our call right away and remedied the situation. Top notch customer service, a great location, and a nice room made our stay enjoyable. Would book again if ever back in the area.
Overall experience great. Your paying for the location and the rooms are unique. I would suggest some more sound deadening material for the rooms though. The tall ceilings are nice but between the concrete floors and no insulation you can hear someone cough in the hallway.
Really enjoyed my stay here! Got the room for four as it was all that was available even though there was just two of us. We loved it! The bunk bed set up made us feel like kids at a really bougie camp. Would definitely come again! Would love to bring friends and stay in the room for four as a girls weekend or do a couples trip in one of the smaller rooms. Beautifully decorated, Public Goods toiletries available, and delicious drinks at the bar including non-alcoholic spirits. So happy we stayed here!
Chelsea Morgan Paulsen
Our stay at Refuge was one-of-a-kind. Jay and his team have crafted a unique and refined urban escape. The design of the room was thoughtful and expertly executed. We really appreciated the unique art and modern design concepts. The location was great too - with all of the local bars and restaurants within walking distance. I grew up on the East side of Charlotte so staying at Refuge was a special way to reconnect with the Charlotte community while visiting town. I would highly recommend Refuge as a home base for your Charlotte adventure.
Fantastic stay and very cool boutique hotel. The rooms are one of a kind and the staff couldn't be more hospitable. Enjoyable lounge and chic bar with superb cocktails! 10/10 would stay here again.