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Bus to App State was supposed to be there at 7:30. Showed up at 9:13, dropped people off and then slammed the doors in the faces of people trying to board to head to Charlotte and took off. Leaving college students stranded. Tried calling their emergency line and no one answers. Leave messages, no return calls. Dont trust this company with your kids. Read the reviews. Very shady company. Now we will be fighting for a refund as they didnt hold up their end.
Amie & Vic Cennamo
I contacted Sunway Charters Charlotte to help us with a surprise hiring event for 30 people with disabilities. From my very first conversation with Phyllis, they were very accommodating and willing to help us plan the perfect event, using one of their Trollies. During the day/ time of our event, there were several dangerous storms moving through our area. If it had not been for the flexibility of Sunway Charters Charlotte, our event was in jeopardy of being cancelled. I was so worried that we would not be able to go through with our event that evening but Sunway assured me that they were available and willing to wait out the storms so long as necessary. The driver, Les, was an absolute saint. He waited on the trolley with our employees with disabilities until the thunder and lightning passed. He was extremely kind, flexible and patient throughout the entire time. We cannot thank Sunway enough for their amazing service! We would highly recommend them to anyone looking for transportation for an event or outing. Top notch customer service!
I rode with them from Charlotte to Boone and back. On both trips the bus was on time. The buses are comfortable and well-driven and the drivers are courteous. Great experience.
Waited for 2 hours at the Boone stop for the bus to arrive at 7:25pmnever did, so just left at 9:05pm. I would not recommend them, they didnt even text or email me, so disappointing.
Love working with Sunway charters for my couples! As a planner vendors are key. Thank you for everything, Sunway!