I got my first ever facial the other week at Toccare from Alicia and loved it. The 45 minutes included gentle massage, feedback on the skincare routine I have at home, and the use of an abundance of products on my face to cleanse and exfoliate. The experience was zen and relaxing, and made me feel productive in taking better care of my skin as I trudge forth into my thirties. What I appreciated the most was that no products were pushed on me at checkout I asked for a little bit of guidance and received a few samples to test out.
Although the spa is aesthetically pleasing, the services and hospitality were lacking. I came here on my birthday for a facial and massage. Upon walking up to Tocarre, I recognized the owner and she barely acknowledged me. While I was waiting for my massage in the waiting area I was passed by multiple times and completely ignored, I was not offered water or any refreshments while I waited. Both the massage and the facial were average and seemed like the providers were just going through the motions. The only positive was that the products they used smelled nice. I did not receive the accommodations that other clients seemed to experience. I'm not quite sure if I was just there on an "off" day but I'm in no rush to return.
What a beautiful and calming spa. From the moment you step inside, to the check out process, I felt at ease and so relaxed. Their staff is so sweet and accommodating! Very clean and professional. Please be warned that they have 2 locations and both locations have the same phone number. Makes it a bit more confusing. In my mind I had specifically called one location to make my reservation there, but when I showed up, I was then informed I was at the wrong location. Maybe just verify which location the appointment was made for.
I have had two facials here and am totally obsessed! If you love your skin run dont walk to make an appointment. Been to both locations and they are great and staff is always friendly and accommodating. I am going regularly now because I love how my skin looks and feels. Glad I found this amazing place! Just a quick update. I have heard from friends that they breakout when they get facials. This has never happened when I come here. I am honest with them about what I am allergic to so perhaps that helps. Hope this helps someone when they go to their appointment!
Extremely disappointed with my facial. Service was lacking. I was barely acknowledged my entire visit. My aesthetician seemed like she was going though the motions. Never talked to me and at the end of the facial, walked out for me to get dressed and never saw her again. I had questions about my facial and my skin and she just disappeared! I was dumbfounded. Then had to stand at the desk waiting for the teen who seemed like she couldnt be bothered on her phone to check me out. No one asked about my experience etc