April GC (Ariel)
This place has the greatest ambience...great bead selection... Pleasant friendly customer service. And talk about creating loyalty...and acknowledging repeat customers. I brought my Granddaughter into store last week and she was in heaven with all the selections. She makes her own jewelry. We were there last Thursday and so impressed we came back again today! THE STAFF REMEMBERED BOTH OF US!
Bonnie Glenn
I love this shop. It is the only bead store I know of in Charlotte and I always find a wonderful assortment of beads and findings. My 2 issues with the shop are: 1. Not every bead states what material it is composed of and 2. It is a bit elitist. I hate being negative, so this is not something easy for me to say. Every time I have visited the store over the past few years, there is at least one customer in the store who has a sales representative seemingly assigned to to them as they are obviously a customer who spends a great deal of money in the store. This can be off-putting to other customers. Just because a store representative does not know how much each customer is 'worth' does not mean they do not all deserve equal attention. Possibly there is enough staffing to assign a personal shopper to anyone who would like assistance. That could be the case. I have always been asked if I needed help and I do decline as I like to shop alone. But, it does seem like this store caters to the wealthy. If I am incorrect, then I apologize, this is simply my perspective, from the multiple times I have visited the store.
Marissa James
Just stopped in for the first time! Large selection, lots of variety. Beautiful samples. We came at closing time by accident, but they were so nice and stayed a whole hour late just to help us!! Staff also demonstrated exactly how to make earrings and helped us make sure we had all the supplies we needed for our project without us even having to ask!! 10/10 customer service and overall experience :)
Rasa Virbicke
Very nice location and they got plenty of parking spots in the back. And everyone has a always ready to help you. The beads selection is huge. and I really appreciate that they packed everything in paper wrap and paper bag and no plastic at all
A G
Took my 6 year old daughter and every associate stopped by to check on her and make sure she was finding all the fun beads she needed to make her special pieces. Everyone was so kind. It was immaculately clean. We will be back!
