Im not usually one to write reviews, but WOW. The experience and the customer service that I received with Kari and Sophia was absolutely amazing. They were so kind, patient, and knowledgeable about everything in the store. I had so many questions about styling certain clothing, and Kari (who is super fashionable herself) helped me so much. Sophia also gave great recommendations in helping me pick out the best gifts for my friends. I never knew that I would come across such gems. Thank you guys sooooo much!! I will definitely be visiting this place often when I need to buy gifts for my friends. If youre looking for great service, ask for one of these ladies.
I have never written a review in my life but have never experienced such rude behavior from retail workers before. The girls who worked there literally laughed and rolled their eyes at each other when I made a comment about their Black Friday sale being a good one. No wonder we were the only people in the store on Black Friday.
Incredible customer service! I am headed to Charlotte for a wedding and wanted to see if this Monkees location carried a specific dress before I arrived. They didnt have it, but Ella was incredible and text me some suggestions of possible dresses that they do have in the store! That meant the world!
Lauren P. Britt
Staff is not very friendly