Google Reviews

3.40

Kai Williams's profile image

Kai Williams

a month ago

Booked a traditional sew in at 12:30 on 5/16. About an hour before my appointment, I get a call saying my stylist is running behind and asking that I move my appointment to 1:00. No problem, I arrive at 1:00. My stylist is still running late and she doesnt see me until 1:30. Throughout the time of her doing my hair, shes on the phone and talking to the other stylists about how shes so hungover from last night. Unprofessional, but I try to ignore it. She completes the style and from what I can see when I leave, I think she does a good job. Despite the unprofessionalism, I still tip her 20%. When I get home I see how badly she actually did. There are bald spots with the net cap showing where she just didnt sew a track on. I asked her to trim my hair a couple inches (it was almost butt length) and she unevenly cuts it about 6 inches shorter. The cut is not even straight. When I informed Trap Beauty Bar about all of this and asked for a partial refund, they only offered for me to come back to have the style fixed and a discount on my next service. Why would I go back to a place that messed up this badly?

Poodie Tang's profile image

Poodie Tang

a week ago

1 Star I booked an appointment with Dominique at Trap Beauty Bar for 3:00 PM and received a confirmation. The day of the appointment, it was changed to 4:00 PM. I arrived at the salon at approximately 3:45 PM and waited in the lobby until 5:22 PM before finally leaving. I had already spoken with the salon beforehand and adjusted my schedule based on the change. I understand that delays can happen, but waiting over an hour and a half without having my appointment completed was frustrating and felt disrespectful of my time. I was prepared to spend $120$135 on services and was hoping to find a stylist I could return to regularly. Unfortunately, due to the scheduling issues and the amount of time I spent waiting, I left disappointed and will be taking my business elsewhere. I hope future clients receive clearer communication and more realistic appointment scheduling.

nikki's profile image

nikki

3 months ago

My experience at this shop was really a great one. Went for the March Madness and got a pedi! Yanna was amazing, conversation was good my feet feel so good and my polish PERFECT! Love to see black doing what they love. Will go back

Kamri Harris's profile image

Kamri Harris

3 months ago

Honestly I would give this experience ZERO stars if I could. This was my first visit and it will more than likely be my last. I made my appointments for a full set and a basic pedicure. A few hours before my scheduled appointments I got an email (luckily I was able to see it) that my pedi had moved up an hour, which at first didnt work for my schedule (the reason I scheduled it for the original time in the first place) but I made it work. Upon my arrival, it took at least 5 minutes for someone to come greet me and check me in. After that the girl who was doing my toes was running behind and when I did get in the chair she had an attitude and her energy was off and she nicked the skin on my big toe. After finishing my pedicure, I had to wait AN HOUR after my scheduled nail appt to get in the chair for my nails. Salo was the ONLY positive from this visit. However I was not pleased at all that nothing was offered for the inconvenience of having to wait an hour after my scheduled appt, having me to cancel what I had planned for the rest of my day. Overall, 0/10 do not recommend experience.

CJ's profile image

CJ

a year ago

I visited the Trap Beauty Bar and was highly impressed with the skill set of the Esthetician, Lumay. I received the Lamination, wax and tint service. She took her time and did such an amazing job. Price is better than other competitors. I am sold and will continue to see her on an ongoing basis to keep my brows looking fresh. See before and after results below.