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5 months ago

Worst spa ever dont ever schedule an appointment here!! . I scheduled a massage for my birthday at 2pm then called at 2:10 that my therapist was not available then no one called me until I called them at 3 pm . Then finally at 3:30 pm I called them back and they said my therapist was not available and no one else was. Never offered me a gift card or anything for my inconvenience. Id give this place 0 stars if I could. Do yourself a favor and stay away from this place !!


E Siler

8 months ago

Excellent massage but that's it. This "spa" did not meet my expectations. You will only be offered robes and slippers with a place to relax and unwind if the weather is good. The only spa lounge is outdoors with no coverage so if it rains, you will not have a relaxing area. Since there was no place to relax you are not offered robes or slippers. That is not a spa experience. We were given mimosas but it was served in a plastic dixie cup..lol. Maybe due to covid guidelines but that was a laugh. You can go to Massage Envy for an in and out service for far less. The hotel is nice and the staff is nice but amenities are poor in the Poseidon. They should only offer service to hotel guest if they wish to operate on a "get 'em in, get 'em out" kinda service. I will not schedule a girl group here again.


Mary Anderson

9 months ago

I made an appointment to this spa weeks prior to my stay at the hotel it resides in. I called the day of my appointment to reconfirm my start time which was confirmed. When I showed up for my appointment, they couldnt find my reservation due to one of the staff calling out sick. I was told that a manager (no manager on duty the day of my appointment) would call me to reschedule or work something out, but that never happened. My recommendation: save your time and energy and book elsewhere.


Sue Amell

4 months ago

Absolutely beautiful!


Sherman Woodard

11 months ago

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