Rocky River Grille
Seemed like a nice place and was hoping for it to be. Walked over while waiting to check in and the guy told me they didn't open till 4. I got that and asked if there was anywhere else in the hotel to get a beer and he said around the corner at the coffee/snack bar area and I said I saw a sign on door that they were closed and all he said well " we don't open till 4". Anyways went back to wait in line for check in. Went to room and got changed and came back down around 430-5 and we felt like we were invisible. Finally got some drinks and when more friends joined they too had to wait for a bit. Then later when wanting to order food they said they couldn't take orders because it was too busy. Ridiculous as we looked around. Even the guy next to us was shaking his head because all he got was french fries. I'm working on calling to find out why/how my bill was $100 and some change for me with just a few beers and no food.
Poor choice of food. Order at the bar and wait on yourself. So disappointed. Decided not to eat there and went elsewhere.
So overpriced! Steak $75! A simple chicken dish was $40, and I'm going to New Orleans to a famous restaurant and their chicken dish is $30. But the fries were the best and the bartender was great. The chicken quesadilla was decent but nothing special. Understaffed and no waitstaff on a Saturday night, but you can order at the bar and sit in the dining room. The beers on tap were great and we had a good time.
I am giving the restaurant 1 star not because of the food . It was great . What was not great was being asked to pay for our meal on our wedding anniversary in advance. That has never happened in the years we have had meals at Rocky River Grille . After asking for to go boxes the other lady who seated us asked if I was ready for my bill so clearly the lady working Saturday with dark hair was being selective in who she asked to pay in advance. The couple sitting next to us with 2 small children she did not ask them to pay in advance. We asked them if she did . Maybe when management finally returns my call they can explain to this long time Hilton Rewards member why I had to pay in advance . If they dont , I will ask someone at the Hilton Corporate Office .
Great service - Good food. Comfortable accommodations .