Miriam Hernandez
I ordered the smoke shack burger with the concord grape juice. I really enjoyed it. The cherry peppers is a nice and unique ingredient to have on a burger. The taste of the burger meat reminds me of Culver's but I think Shake Shack is slightly better. The service was great. Establishment was clean and not too busy. I would definitely come back and recommend others to give them a try.
Cass Is Real
We have wanted to try this location for awhile and since we were in the area, we stopped by. The bathroom stalls were out of seat covers and my stall was out of tissue. Luckily, my daughter was able to pass some from her stall. The food is small portions for the price. Overall value was poor. The burger was pink and I didn't know I had to ask for well-done. The chicken sandwich was good. The fries were okay. We can now check it off the list as a one and done.
Andy Wertz
Very good hamburger and fries. I like the Smokeshack burger with the peppers and sauce. Its deliciously tart and piquant. The fries are pretty bland on their own but with the cheese and chili, its pretty great. The burgers cost a little more than they should but it is great. Just a quality regular burger.
Jeneen Hall
First time to try Shake Shack. The fries looked great but we're not even close to lukewarm. Who likes cold fries? The chicken sandwich, same....not even warm enough to melt the cheese I paid extra for and the sandwiches do not look like the pictures on the website. When I gave my order I asked for an unsweetened tea with Splenda and my friend ordered his burger and asked for regular mayonnaise. Do you think those two items were on our tray when he picked it up at the counter? No, he had to go back and ask for these items. No utensils and no plate for my burger either. I was really looking forward to the Shake Shack. $32 later and cold food, I'll never go again. And by the way, once you pay for your food, you are prompted to add a tip. Why would anyone tip? You order our own food, you pick up your food. No one comes to your table. No one actually "waits" on you.
April M
Great greasy, salty smash burgers! Tried the Hot Ones sauce on the side, it has a strong but slow building heat. And it's tasty! Had to dock a star for service because they got my partner's order wrong and we had to wait for an entire fresh burger to be made. Side note for Shake Shack- consider not wrapping lettuce around the burger if someone asks for lettuce buns. They will be inedibly soggy by the time someone sits down to eat it lol. Just put the lettuce in a little fry bag.
