Village Juice Company
Terrible service. We ordered 3 salads, were the only customers present at the time of ordering and were told it would take 10-15 min. 30 min later, we were still waiting. We could see no obvious sign of intense activity which would indicate a great number of orders before ours: during the 30-min wait, 2-3 other salads were delivered! A salad is (theoretically) a mix of pre-prepared ingredients, I find it hard to believe it could take so long. When we inquired as to what was going on, the only reply was : "we are a small kitchen with very few people". If you can't guarantee service in 10 min, you should definitely not be announcing that to customers. Ah yes, and I forgot: one of the salads was lacking some ingredients, we had to go back and request them...
This was one of the worst food/service experiences I have ever had. I went on a Saturday evening, but there were no customers at the Village Juice aside from me. I asked the cashier which salad she recommended, and she said the Kale and Squash (which is essentially kale, squash and avocado). I order the salad, and when she gives it to me, it feels very lightweight and empty. I take it back to my table to open it up, and there's no avocado! I take the salad back to the same person to tell her, and she snottily informs me they have no ripe avocados and therefore she couldn't put any in. I say, that was half the reason I got the salad and don't understand why she didn't tell me (AND why on earth she would recommend a salad they didn't have the ingredients for). She says rudely "what do you want me to do about it", and I'm like I don't know, maybe put like a second ingredient in the $11 salad? Long story short, I ask for Brussels sprouts, she puts maybe 3 in my salad, and the girl behind her working behind the window gives me the middle finger. I walk away with my bowl feeling angry and cheated, and clearly no one there cares in the slightest. Their website gives no obvious way to contact them. My recommendation? Avoid this place at all costs, it's a waste of money and horribly offensive service.
This was my first time here and I have to say that I am highly disappointed at the service. There were two people talking at the front counter and stocking up but not one acknowledged I was there or even said hello. I asked a couple of questions about some of the items on the menu and I got straight yes or no answers. Nothing helpful in the least. I think the girl was rude and on top of that, when I ordered the Beyond Burger, she asked for my number to text me when it was ready. I never received a text and as I'm sitting across from the counter working, I happened to look up wondering why it was taking so long and noticed my sandwich had been sitting on the counter over to the left. Not a text or a call out. She knew I was sitting here but never informed me my food was ready. I have no idea how long it was sitting there but now it's cold so I have to eat a cold lunch. I'm extremely disappointed in this place. You would think given the circumstances with other restaurants closing, the service would be much better. Especially not being busy at all. I won't be coming back here. UPDATE on the food. The "Beyond Burger" was the worst I've ever had. It was hard, stale and cold. Not sure what if it even was a Beyond Burger at this point. So disappointed as I was looking forward to trying Village Juice Co out.
Amazing food and service!! Always fresh! Juices and smoothies are life changing! Favorite is the Green Coco or coffee bender. Would go there for every meal if I could! Go.. now!
Used to love this place - their grain bowls were my favorite for a healthy lunch. My last few visits however have been short of perfect between sparse toppings, smaller serving sizes, and unfriendly service. And today's visit was the worst. I got my go-to brussels and bacon bowl - there is so much dressing you could call it a soup, the parmesan crisps are old and far from crispy, the tomatoes look yellow and under ripe, and only after I ordered was I told they're out of quinoa. These are not issues I should have with a glorified $12 salad.