Sleep Inn Matthews
- Open Now
- Always Open
A great place to stay. Very convenient to South Charlotte and Matthews Mint Hill Indian Trail Monroe. I'm in sales so it's a great place to stay that's very convenient 2 most parts of Charlotte area. Clean safe and affordable
My parents and I had a great stay! The rooms were pretty and clean, the breakfast selection was good, and the people were friendly. I particularly enjoyed talking to the front desk lady who worked the evening shifts on Christmas Eve and Christmas Day. She works hard and still manages to keep a smile on her face. We would definitely stay here again!
The staff has always been very kind when I call asking if I can stay with my emotional support animal. This is the only hotel in all of Matthews, NC that I know of that will do this. I've used them for years when I travel to visit family and their service has only gotten better over time. Very clean, great breakfast, I've called other hotels in the area who were overly rude about me staying with my emotional support dog, and I will never use those hotel chains again no matter where I travel. If 1 hotel is snotty about it than I expect it to be that way with the entire chain. The hotel across the street. The guy was even laughing while being rude to me as if he enjoyed denying me a room with my emotional support dog I could HEAR how pleased he was with him self.You wont get that kind of horrid service here.
We stayed here will visiting family and helped a family member move into a new residence over New Year holiday. Room was very clean, well stocked, and plenty spacious for 4 people (it is a hotel room- not an extended stay or short term rental). Staff was polite and professional at all times; always greeted us when walking in. Used laundry facilities, vending machines, and wi-if with no issues during stay. We had a uhaul trailer we needed to leave on site during stay and they accommodated and kept a check on for us when we were out and about as well. When we requested to stay an additional night; no issue at all. Ample parking. Quiet area. Very nice place to stay for what you are paying. Will stay here again when in the area.
The rooms are on the small side, which if you're staying with your significant other is fine, but if like me you're rooming with a co-worker - not so nice. The bathroom has a pocket door which not only didn't lock, it barely closes. The best/worst feature of the room was the shower. The shower head complimented the seemingly endless supply of hot water delivered at great pressure. On the downside whoever designed the shower, or more specifically the shower doors, did a terrible job. It leaks badly. Fortunately, this hotel is staffed by some of the friendliest, most helpful people I've seen and though the hotel only rated 3 stars, they deservedly rate . The staff is the best reason for choosing to stay here and more than make up for any deficiencies.