They blocked the roadway heading to our hotel by parking three charter buses right on the road. There was a semi truck on the other side of the road that was parked prior to the busses arrival and these geniuses came in and blocked the remainder of the road.
We used Sunway Charters for our wedding. We rented a 55 seater for the general audience, and a trolley for the wedding party. Sunway was responsible and very communicative, ensuring I had every detail covered well in advance. Trent, our trolley driver was amazing - he dressed the part and made sure we enjoyed ourselves on our ride to the venue. I did not get to meet our large charter driver, but she made an extra trip to get remaining guests, which we appreciated greatly! We recommend and would use Sunway Charters again.
LOVE the customer service this company provides. Accurate, timely and courteous every time. Can't wait for our next event! Thanks Sunway!
Had trouble with this company when booking through Greyhound, but the issue was on Greyhounds side. This company, while officially unavailable on the weekends, was very helpful to us during a stressful experience. Jacob, the Dispatcher, called us back on his personal cell and stayed on the phone with us for hours until we had worked it out. Dont book thru Greyhound if possible, but this is a great company.
Charles A. Holman
Never sent a bus for a scheduled High School trip from NC to Pigeon Forge, TN. I would look elsewhere for reliable transportation and a better organized business. Sunway Charters definitely should change their name since it doesn't brighten any travelers day or experience in traveling. Doom and Gloom Charters seems a better fit for a name.