Urbana Wellness Spa
We had a wonderful experience here! I got my boyfriend and I a couples massage for his birthday it was his first time getting a massage. He and I really enjoyed the experience. All the staff here were so kind and had such great customer service. The rooms were so peaceful and clean. It was a very relaxing experience. We also really enjoyed the hot tea that they offered prior to our visit it really helped set the mood for a relaxing massage session! I highly recommend coming here with a spouse, friends, and just for yourself.
We had a gift card from Urbana for $195. True it was from a few years ago, but knowing that we were dealing with many family issues, wed called them & were assured that it was good for whenever. Fast forward till now: nope, they dont have a record of it, and they wouldnt take our word for it or consider the photographic evidence. They offered nothing, and then they were apparently offended when we cancelled the massage, hanging up brusquely. I guess theyre zen when they put stones on your back, as long as youre handing them a credit card. If you like phony, expensive calm, this is probably a good place to go.
My wife brought me here for some bday relaxation. It was awesome. Chocolate covered strawberries and wine, with a few minutes to enjoy them on a nice couch. Relaxing music/ambiance to calm you before your massage. Heated tables and aromatherapy included, it was really wonderful. They even have a tea bar you can relax at in the lounge area if you didnt have time for a massage. Will definitely be back next time we pass through Charlotte.
Angela was absolutely amazing. I usually don't like to have conversation during a massage, but Angela and I had a great time talking. She worked on all the areas I was having issues with, with great expertise. Definitely returning for services, from Angela, in the near future.
Great place Wonderful wonderful people