Del Frisco's Double Eagle Steak House
Enjoyed a birthday celebration dinner with a last minute Sunday night reservation. It was outstanding! The service was top notch, especially our waiter Robert! Every single staff member was polite and smiling (with their eyes - Covid). The food was perfection & easily shareable with our 5 adults. Dont forget dessert! The strawberry cheesecake was very light & fluffy... so perfect to splurge on after lobster mac and a steak!
This place is absolutely amazing! My husband and I celebrated our 12th anniversary yesterday and the service from beginning to end was phenomenal. The food was so good. Our server Matthew was very attentive, and he gave really good recommendations on drinks. We will definitely be returning.
Great service, food, and drinks. Items like salads and drinks seem a little pricey but the entrees are fairly priced. Large sides are shareable with 3-4 adults. Love the lobster mac&cheese as a side.
While in Charlotte my wife and I chose to have our date night at Del Friscos. I for one had my heart set on the their famous Double Eagle Ribeye. More on that in a moment. We made reservations the night before and checked out the website for the dress code. Being from Charleston, SC, where it almost seems like almost every restaurant is casual, I did not want to get turned away. The dress code at Del Friscos is business casual and dress shorts are allowed. No tank tops or cut off shirts. I wore a polo shirt untucked and jeans with dress shoes, semi-business casual. We arrived 2 mins late to our reservation due to a miscalculation on drive time and parking situation. But we were seated almost immediately. We had our masks on as did the whole staff. Our server was Kevin, who was great the whole night. As for the food, we started with the Lump Crab Cakes, not fried, but great. My wife thoroughly enjoyed the reduction that was around the Crab Cake. For our main course, my wife had the Fillet Mignon opting for the 8oz but Kevin suggested for $5 more to get the 12oz, which we did expecting to take it home. Her side of choice was the mashed potatoes, which she liked but it had too many green onions for her. I enjoyed them a lot! We also got the shareable Lobster Mac and Cheese, which was good. But we like Halls Chophouses slightly better. I asked Kevin for the Double Eagle, in which I was let down. Due to an earlier acquisition they no longer offer the Double Eagle. So I opted for the Long Bone 32oz Ribeye, which was AMAZING! So much better than Halls Chophouse, dont get me wrong, we love Halls Chophouse too and it is local to Charleston. But Del Friscos Ribeye was seasoned very well, cooked to my liking. I crushed the ribeye, I dont like to leave left over ribeye. Our server Kevin said he was visiting Charleston so we gave him some of our suggestions, in turn he gave my wife a complementary dessert, a Butter Cake with pecan ice cream and a caramel sauce which was also amazing. The whole experience from the ambiance to the service, the food and my company was spectacular. When we visit Charlotte, we will dedicate a night to Del Friscos.
Horrible experience. Made reservations with friends and had a terrible experience with the server (Robert). He serviced another table repeatedly without acknowledging us at all. We had to ask for refills and Waited 45 minutes for food that was not cooked properly. After having to send the steak back it took an additional 30 minutes to come out. Plates were left on the table and not cleared after eating. Asked for the manger (Scott) he came over and did not make the service any better, however it became worst. After explaining the issue he stood and didnt acknowledge any complaints other than a simple Im sorry and walked away. Hes a sorry example of manager and its clear why Robert was so ready to get his manager when we expressed our frustration with him. We have had dinner here numerous times with better experiences but will never dine here again. However, Pam was great and very apologetic after Scott sent her over to do his clean up and work with dissatisfied customers.