Nikko Japanese Restaurant & Sushi Bar
- 11:30AM-2:30PM, 5PM-10PM
- 11:30AM-2:30PM, 5PM-11PM
- 11:30AM-2:30PM, 5PM-12AM
A word to the wise, just eat before you go. This place is a vibe and looks nice on the inside but I was not blown away (actually not even impressed) with the taste, temperature or portion size of the food. It was very low quality for the price. I ordered a shrimp dinner entree as my main. My shrimp were super small, overcooked and still had the tails on. There were barely any vegetables on the plate and overall the plate was barely warm. I went last Saturday and this restaurant was participating in Charlotte restaurant week. However, if you order off the regular menu, your meal will often be much cheaper than the $40 for restaurant week menu options. I thought the purpose of restaurant week was to allow people a deal not for them to be paying extra. Also the restaurant week menu they have online was different from the restaurant week menu they had in the restaurant. Overall I gave the place a 2 star rating because my drinks were very tasty and had an appropriate amount of alcohol, my appetizer was decent and the ambience was nice however, I will not be returning here to dine. I did not speak to a manager because it was my friend's birthday dinner and I didn't want to make it seem like she picked a bad spot. I saw the manager and/or owners floating around several times at other tables but they did not come to our table.
Deana Simone Ingram
This restaurant was a WHOLE VIBE. The DJ was amazing! Like I'm telling everyone in Charlotte to go there!!! Our waitress was ok...she seemed overwhelmed. The drinks really aren't that great so don't have high expectations but the food is really good. Again...the vibe is out of this world.
CHEAP JAPANESE FOOD. The service was absolutely awful. Our server was worried more about his/her eyebrows that getting our order correct. Our entire party was done eating and my cousin still did not get her food....the manager did not even comp her complete bill after we waited for too long.....we asked to see another manager....we were told she is in the restaurant but she is drunk. UNACCEPTABLE. They have fake shrimp sauce and you literally pay three times what your meal is worth....two thumbs down . 0 stars....you can do better by eating at a Japanese express before you go...the DJ was Fire....the music was the best part. Major waste of time....to be in the heart of Charlotte they can do better... We will not be going back.
By far my first experience and will be my last experience due to the unprofessional manager that was running last night shift April 16,2022 at around 9pm-10pm I arrived at this restaurant and was definitely amazed at the atmosphere nice table arrangements and the live DJ was definitely killing it last night . I placed an order through a friend who was already seated at table before I arrived . I came with my cousin so we both ordered food 2 steak and fried plates the only difference in orders I wanted EXTRA TERIYAKI on my steak through the friend that was already seated. When we arrived we were greeted by a waitress she took our drink order and told us our food would be out soon. Shortly after our food arrived we noticed quite a difference in the plates . My cousins plate was simple bowl with fried rice and cut up steak pieces on top. My plate was very different huge flat plate with a scoop of rice and veggies and steak with teriyaki drizzled on the top . We definitely noticed the plate difference and was unable to inform the waitress due to her being very busy with other tables . After eating a few bites of my food which I didnt eat much , the check was brought out with a very big price difference of $45 NY STRIP PLATE W/VEGGIES as for my cousin who ordered the same as me $25 Steak and rice . I immediately asked for the waiter why such a price difference for the same meal . The manger made his way over (light skin Latino guy curly black hair) he immediately started to put the BLAME on me I was so in shock . I explained to him the my friend at the table put our order in the only difference in plates were suppose to be TERIYAKI sauce on one. He immediately said did you not see the huge plate difference? I explained to him that I had never been to this restaurant and had no idea what I was getting I just order teriyaki steak and rice . This guy reached out me and took the plate right out of my hands and said I will discount the food but you can not take any food home I was so utterly shocked the table of 6 people strongly disagreed of his behavior. It turned into a yelling and screaming match over one plate of food . I never refused to pay I just asked my bill be the same as the person who ordered the exact same thing as me . The manager took the plate and discounted my bill a grand total of $7 for the $65 bill . I was very disappointed in his management skills taking food away from somebody due to a miscommunication between the waitress and the person who ordered my food . Nobody was to blame but the Manager definitely pointed fingers at the wrong person . I will be responding this multiple places Including BETTER BUSINESS BEREAU . He does not deserve to have a job like that in such a beautiful lively restaurant taking food out of peoples mouths and pointing the finger at the guest . Thank you
This was the worst experience I have every had at Japanese Restaurant. My food was not grilled , cold and tasted awful. The sushi was the best part. My daughter didnt like her food and request refund and waitress said no. What a mess for birthday dinner!!