Snooze an AM Eatery
- Open Now
Snooze has a lot to live up to if it wants to last in Charlotte. Our server was great but seemed to be at tables all over the restaurant, which made her work harder than necessary and not nearly as attentive as she could have been. There is clearly a kitchen organization issue here. While servers were moving constantly, food moved out the kitchen at a snail's pace. Wait time for food once seated was 45 minutes to an hour. (This was after the 90 minute wait time for a table.) The food came out warm but not hot. My corn beef hash seemed small in comparison to other breakfast restaurants. I usually have to take food home but there wasn't any left to do so. The pancake of the day, upside down blueberry muffin (I think) was good but the sugary topping was overwhelming. The price for what my table received seemed rather steep for the amounts of food. I'd be willing to try it again in a few months provided the kitchen situation improves.
The wait wasnt too bad. We waited for about 20/25 minutes before receiving a text letting us know our table was about ready and to come inside. They have games you can play outside and a free coffee stand to help you with the wait. Our server Denise was super attentive and very polite. She explained our options and choices and seemed very familiar with the menu. I ordered the shrimp and grits. The sinful pancake which is a cinnamon pancake with crumbled bacon on top. I also had the AM Manhattan coffee which had bourbon in it. The food was good. The drink was a bit strong for my liking and for a coffee beverage was more luke warm then hot. My shrimp and grits came out cold so I asked if they could reheat it. They remade it fresh but unfortunately by the time I received it we were ready to go and it was cold. I didnt make a stink about it because I figured I would just heat it at home( by the way I did reheat it after getting home and it was delicious). I would have given a 3 star rating due to receiving cold coffee and cold food but the customer service was superb. When we got ready to pay the check we were informed by our waitress Denise that the manager has taken care of our entire meal as their way for apologizing for bringing us cold food. I will definitely return and will update my review accordingly.
Amazing food each time I go. Ive been twice now and havent been disappointed! Had the pancake of the day which featured bacon! (I was too excited to get a picture!) The dish I had was the spud and it was amazing. You get to choose whats on it and it didnt disappoint! Cant wait to go back!
It was amazing. Yes, the food was delicious, but the staff there were absolutely incredible. Totally made this momma's day. They danced and played with my son, made us feel totally welcomed even though we had three kids under the age of two at the table and sat there for almost three hours. Seriously, just a wonderful dining experience. Yes- our kids were good (mostly) for the whole three hours. Tells you just how wonderful the experience was for all of us. I highly recommend it. ***If you do go though, make sure you park in their lot or the public parking areas. My friend parked across the street in the strip mall lot and they had her car booted in less than 20 minutes. ***
Great little joint in Plaza Midwood. The vibe is hip, young and fun, and the food is fantastic. I highly recommend the Chili Verde Benedict, and my wife enjoyed her Smashed Avocado Benedict. We loved all the food and the drinks. The ONLY missed beat is that it was a long wait between ordering and food - the place was very busy - and there was nothing at the table for that 25-30 minutes. Toast or something would have been good.