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Betty Forde

3 months ago

Ive been to this restaurant more than once. Its a great location, the food is pretty good (depending on the day) and its got a great ambience. Its also managed pretty well - the handful of times I had an issue with a meal, the staff extremely polite and customer service oriented. The issue at Tupelo are the hostesses at the door. I get that its a busy spot and I understand what it takes to keep all of that organized with walk-ins etc., but the manager should be aware that unless something has drastically changed since I was last there, the hostesses are incredibly rude to customers. I typically go on Sundays when its especially busy. Even with reservations, the wait can still be pretty long and the hostesses are very rude about it. Its impossible not to notice how unpleasant they are as you wait. The last time I visited was October 2021 because they really were terrible. I may return for the food and the rest of the staff, but what made me write this review is that I was considering making a reservation for an upcoming event, but I thought better of it because I want to have a great evening, and I think those hostesses might ruin my good time. Hostesses are the first people customers encounter. They should be far more pleasant and accommodating than they are at Tupelo. Even if theyre unable to make you feel welcome, they should at least dial back the attitude. No one wants to pay for the pleasure of being treated badly. They really put a damper on what could be a great establishment.


Latoya Thompson

4 months ago

I did NOT like my food. I originally got a regular mimosa that tasted like orange juice and they had to remake it. My waffles were cold, they came out with no syrup. When they finally bought the syrup my waffles were cold so they had to remake my waffles over. The mac n cheese was mediocre. The mgr was very nonchalant and I was disappointed with this experience. I had a higher expectation. I wont be returning.


Estari Adams

2 months ago

As a southern girl, the food was just ok. I would not go back. The chicken was cold and dry. Asked for hot chicken and received warm chicken that was still dry and under- seasoned. Food looked better than it tasted. Server was great. Restaurant so busy that they couldn't seat anyone that did not have reservations. So we sat at the bar.


lyn solomon-linville

2 months ago

I am from California and this place really impressed!! Everything we ate was so so good. My fried green tomato sandwich and my cousin's fried chicken, amazing. And the biscuits, mind boggling. The staff were perfect especially our server Sam who was the sweetest! I recommend everyone go here in Charlotte to eat.


Darryl Phototechguy

a week ago

Ate brunch here and all was good. Actually the food is great. However, the dessert I give a zero star. The banana pudding was just okay and the pecan pie was terrible. It was salty too salty not flavorful at all and look at the size of it! They really messed up on this one... Oh the price, like 8 bucks, man I was shocked when I saw it. I would have returned it but I didn't see it until I walked to my car and it just wasn't worth walking back. I just know now not to get any desert again... But....the food is delicious and portions of the food is .ore than enough so go there enjoy the food but I caution the desert....The size of a ketchup cup!!!

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