Went for dinner. Everyone enjoyed their dishes. Food was tasty. Our server was happy, helpful and efficient. Loved the spinich dip appetizer and the Hemingway Florentine! Lots of flavor and the fish was very moist! Warm butter cake with vanilla ice cream and berries for desert was great! Looking forward to coming back!
The experience wasnt a good one for my husband, daughter and I. We were seated for our reservation quickly but the waitress never introduced herself, told us any specials (drinks or otherwise), let us know what the kitchen was out of, etc. I heard another waiter doing this for a neighboring table. Her energy was at about a 1 and she just wasnt very personable. Everything took a very long time it seemed. Our drinks went without refill for too long. Once our food did come, my husbands steak was at about a medium temp when hed ordered rare. Bringing it to the waitresss attention was met with annoyance and confusion from her. It was recooked and my husband had to wait an additional 10 minutes while we finished our food. Myself and my daughter were eating dessert by the time he was eating his steak. When someone (who I assume was a manager) came around to ask how things were- we told him and basically he just seemed happy the kitchen got the steak right the second time. That shouldnt be the standard for good customer service. We had a $165 bill for our food. An apology, one or both of the desserts being comped for the trouble, a discount on the meal, something that showed that Village Tavern cared about our satisfaction would have been nice. Instead, we simply wont be returning. Its a shame because the food wasnt bad- but the service and speed was really, really lacking.
Love this place! I have been eating at the Winston location for years, recently moved to Charlotte and found this location. Im not a fan of chain restaurants, however this place is amazingI dont really consider it a chain since it started locally. Love the food! The quality of food is superb, perfect service every time! Its one of my top 5 places to eat here in Charlotte. Check it out if you havent!
This restaurant is AMAZING. My husband and I were in Charlotte for his birthday and my mom recommended eating here. I must say, her recommendation was great! From the moment we walked in to the time we walked out, we were extremely satisfied. We were greeted, sat right away, our server, Andrew, was the best server Ive ever had. Very attentive, refills were on time, his food recommendation (shrimp & grits) tasted amazing and he even had us go outside to the patio to take a great pic! I was very happy and couldnt have asked for a better experience for my hubbys birthday!
Great food, serve, and cocktails! We had reservations at 6 and our table was ready and waiting with ice waters for our party when we walked in a couple minutes early. Our server was attentive and knowledgeable of the menu. She recommended the blueberry mojito and boy was that delicious! We all loved our meals and left happy and full. Two thumbs up for sure!