The Spa at Ballantyne
Kristi Rhinehart
Wow! This was an amazing manicure. This was a lavender spa manicure with Tatiana. She was amazing! Beautiful person and very friendly overall. The service was just wonderful. welcoming, and warm. I already have a pedicure planned for next week and I'm so excited to go back. This was definitely a treat!
dj hall
Fantastic location. The spa was clean and very relaxing. The lights were low (which is a life saver if you have migraines). My masseuse, Bucky, was fantastic at reading where I was tense and needed more pressure. I didn't have to say a word throughout the entire massage. Their products were moisturizing and had a light, pleasant smell. The robes were LUXURIOUS. I would definitely come back here and recommend this place to my family and friends. Total 10/10.
A Spice Below the Horizon
Denny was absolutely amazing. I highly recommend him for reflexology. The Spa is quiet and peaceful. I especially like the respect and etiquette of not only the staff but other guest. Well worth the cost!
Real Deal
I have been going to the Spa at Ballantyne for facials and massages for almost 10 years. Over the past few years, I have noticed the quality of the treatments and the facilities declining while prices increased. A few weeks ago, I decided to try the nail salon and give it one last shot. Here's what you get for your $80 ($65 for Natural Beauty Pedicure + 20% mandatory service fee): **A confirmation e-mail informing you that you will be treated like a second-class citizen at your visit. If you spend less than $100, you will not be allowed to use the "amenities" (spa lounge, steam room, sauna, outdoor pool, etc.). **A nail chair facing a huge window overlooking an equally huge construction site, not pleasant or relaxing. **A plastic cup of champagne. **A foot soak in a tub that is not lined with a disposable plastic liner, like every other nail salon switched to 5 years ago for hygiene reasons. **A mediocre pedicure with uneven nail edges and polish on the surrounding skin. Bottom line: Not high-end or luxurious. I have had better pedicures for less than 1/2 this price, where I felt treated like a valued client, and I was not worried about getting a nail fungus after I left.
BloomN Jenn
I finally went for my birthday this year. It was a nice break from the everything for a few hours. I went on a Sunday. It wasn't heavily populated which I know helped my experience. As some reviews state, some things are dated and could use a face-lift. On a busy day I'm sure my stars would be minus two because it's tight quarters. There is nowhere to really change without being in the open or going into a bathroom stall. ***PSA...if you happen to like to tip in cash, there is a nice service charge added to your bill and a portion goes to your service provider. My service was $120... service charge was $24. I was told that about $16 of that would go to my masseuse. It's not removed even if you give cash.*** I'm sure I'll visit again but, no rush.
