Adventure Air Sports Rock Hill
Very clean facility & the staff was super friendly and helpful. However, they have a cut off time for jumping and we were only able to jump for 30mins.
We went here for a birthday party and it was super fun! FYI- For the parties, they have you eat first and then jump. Party attendees cannot go jump until after the staff brings their wrist bands, which is after they serve you pizza and cake. You get a designated amount of time to jump and then you're done. Sugar first then exercise- perfect! There's a lot of really cool different areas: A long zip line, long trampolines, foam block pits, trapeze, diving block, dodge ball arena, etc. The kiddos loved it and we'll definitely be back. Highly recommend!!!
Friendly staff. A great way to get all your energy out. Fun video games too. I just wish there was food selection besides the vending machine. We have a great time everytime. Thinking about getting a membership so we can visit more often.
We recently (October 2022) had a birthday party in Adventure Air and it was the most unpleasant and stressing experience I have ever had. Prior to booking at this location, I called to inquire how their parties were organized and what it included. I was told that we would be given a party host to help us set up/take down the party and serve food/drinks to the guest, as well as sing happy birthday. Once I booked the venue, I went 2 days before to check out the room we would be in and confirmed my arrival time. On the day of the event, I was informed that they changed my party room because the prior party wanted our room instead. This was an issue because none of our decorations and guests would have fit in the new room which was much smaller. Luckily, the party that was in our original room was nice enough to move to another room because they had already finished eating and singing happy birthday. In addition, we had to clean the room ourselves and we never got the party host we were promised, even after multiple requests that she come helps us throughout the party. My family and I had to set up the room on our own. My mother had to personally go into the kitchen to get the drinks we ordered for the guests. And we had to serve our own food, as well as cut our cake and pass it around. No one came to clean the room afterwards, so we had to get this done ourselves too. I had no one bring me a final itemized invoice either. Throughout the whole event, my family and I were given attitude by the staff and rude remarks. All in all, this is a very poorly run party venue with little professionalism and hospitality. For what it's worth, I was a party host and decorator for 4 years back while I was in college, and I would have never offered the client/family with such a poor-quality service.
This place was super fun for kids and adults my ONLY Complaint..We paid for an hour jump time for group of 8. The lady prints out wrist bands with the time 2:30 time to start, but were not jumping at that time it takes at least 10 minutes to distribute the wrist bands and then the kids to get their socks on. So I wish they would allot you ten minutes extra for that. You cant print it at 2:30 and except us to jump right that second when we still have to get bands on and socks. Other then that it is a blast and great place.