Big Air Trampoline Park
Went Saturday 7/23 with my family. Overall the kids had fun but we had an issue with the lockers and getting our shoes back after jumping. The African American manager on duty was very helpful with it being super busy. Marissa and Joel was extremely professional in helping resolve the issue.
They had the best fight
It was very fun my kids loved it the crew working over there are very professional and they make sure that everyone is safe. As a parent I had a place to sit and also some small food and drinking options. The rest room was very clean parking was very easy as well.
The Overall Experience was totally Awesome!! But when the first person you come in contact with is a cashier that act like she really doesn't want to be there and did the minimum though it was my child first time, we had questions. Patience young bucks
We had a birthday party that was less than pleasant. The host was uncaring and unhelpful in all aspects. She waited for the adults in the party to do the set up and serving. She kept announcing how much more time we had in the room. When trying to explain a personal matter to her she actually said that wasnt her concern and it was time to vacate the party room. After complaining to staff a manager came up and accused us of aggressive behavior which was totally untrue. The management and staff failed in their positions miserably.