Virtually impossible to use Military discount. Can't book online. You have to register in person, but the races sell out so fast you typically have to wait several hours. I'm not complaining about this because it's a courtesy, but it does feel nearly impossible to use. I'm leaving 2 stars because of the rude and incompassionate interaction I had at the front desk. Walked in, stood at the front desk, was completely ignored by a female staff member. She saw me yet decided to keep her back to me and banter with a coworker. I had to call out to her only for her to tell me all the races are sold out for the next 2 hours. Unless you book online, good luck getting in. Nice facility. Looked like lots of people bring their personal karts here. This pains me as a GoPro owner, a combat veteran, and a racing enthusiast, I will likely never come back. Motorplex was on my bucket list, but customer service that belittles you for driving 45 min and not calling ahead--no thanks.
Have been here twice now for the Clean Culture NC car show. Great place to have the event with lots of space for the show cars and ample parking. These guys do amazing work to their cars. Got to experience the go-cart track this time around and let me tell you, the track is big and awesome. The track workers kept everyone safe while also allowing legitimate friendly competition!
this place is loads of fun! came here with my company as a end of year surprise event. it is so much fun if you have a good size group. lots of people bring their own Go-Karts and race them here too. they time your best laps. 12 min to race! i am not sure all the other stuff they offer. also they sell monster and redbull on site
A group of 8 of us booked a 2:40pm and a 3pm race on Saturday. We show up to check in at 2:30 and are told theyre running a little behind because of a college bus group running behind. No big deal, well hang out and wait. Told our first race was pushed out to 4:30pm. 4:30 comes around and no race. I go to check for us and Im told there are two races left then us. No acknowledgement weve been chilling here for 2 hours and even got some sass. Go back to wait more and see that there are actually 3 races left before ours starts. I go back to ask and the only response I get is to refund our races. We decide to wait and our race starts at 5:45PM 3 HOURS LATER. Absolutely ZERO people skills from the desk. People were walking in and being told they were a little behind. We would have had no issues had they been real with us on the delay. No apology, no offer to bump us up or get a drink. Just comical at this point. The front desk is useless. Hire some folks that know how to talk to people and we might come back.
Really enjoyed the first time we made it out to the track. We were invited by a friend who races and is an outstanding young man, Seth Stowe. Everyone we met was very friendly and helpful. Each Dad I spoke with was very accommodating and inviting with information on what it takes to get started Raceing @GoPro Motorplex Cart track. We will definitely be back soon.