Spa & Wellness Center at The Ritz-Carlton
- Open Now
- Always Open
It is always a pleasure to stay at any Ritz Carlton. This location has a very nice intimate feel to it and it is decorated beautifully for the holidays. The staff at all levels is helpful and cares for their guests whether it is room service, maintenance, or bell service; all of which I utilized during this stay. If I am in Charlotte this is my go to hotel.
I would definitely recommend this venue for your wedding. We hosted our marriage ceremony in the Urban Garden. The hotel is centrally located and has an amazing view from the rooms. We did a block for our guests and everyone was satisfied. Most importantly, the staff are very experienced, professional, detail oriented and helpful in guiding us through the whole process. We have had a great time and our wedding was perfection!
Beautiful hotel. Came during the Christmas season. Macaroon trees were amazing. Wonderful staff.
I love the Ritz but I was a little frustrated this morning. I called last night to get the spa hours for today. I was told the spa opened at 8am. I call at 8am this morning and am told The spa opens at 9am. So then, I call at 9am to be told the spa actually isnt open until noon on Tuesdays. Staff needs to be more knowledgeable. Needless to say, I didnt call back at noon to book 2 facials, 2 massages, 2 mani/pedis - I went elsewhere.
Worth the price. Staff treat you very well and room is spacious and modern. Bed fantastic