Kate's Skating Rink
- 11AM-6PM, 7PM-11PM
Experience ruined! Im positive that the manager/owner Billy is RACIST. I took my 3 yr. old to skate for the first time. She went into the PlayGym & managed to follow bigger kids to the top. When I went up to get her down, he sent an employee to warn me. Another parent immediately came over to tell me that she goes in EVERY WEEK with her 2 yr. old and no one has ever said a word. I read other reviews that stated similar issues, but I thought I would try it out myself. Needless to say, our money thats green like everyone elses will not be spent at this establishment ever again!
The customer service upon arrival was SUPERB! The lil young lady was awesome I must say, once inside the music playing rolling all good until you get to the concession station. (Exhales) SMH . Ok the pizza burnt crust just blacky black BURNT, unattended much needed popcorn booth looked like it was struggling a bit. As I look through the menu went down the food items wrapped in foil spinning in a pizza warmer the little orbitz like mini donuts sitting inside a plastic shoe like container on the counter. Everting good just skate enjoy the music w the DJ && grab a drink or two and be fine w it!
Recently had our sons birthday party here and just have to give credit to our party host, Jackson (at the Indian Trail location). He was AMAZING! We have had parties at different venues, and out of all places he was by far the best host we've ever had. I would 100% come back again for another party if I knew we would be able to work with him again . Very attentive, made sure to check on all adults/kids the whole time and genuinely seemed happy to be doing so. Keep being you, Jackson!
Ive been to this establishment 3 times. Ive worked at a skating rink when I was younger so this review might be a little bias. So Ill start with the good. It seems like a pretty clean establishment. Which is pretty important. Thats about all I have for the good. Now for the bad, the music is not my cup of tea. They dont play anything I know. All they are playing is R&B music and most of it doesnt even have any lyrics. Thats what they are mainly playing on adult night. Which theres nothing wrong with playing a little R&B but it would be nice if they mixed it up a little and play something everyone is familiar with. Of course I understand they are trying to cater to the majority. Ive came once in the afternoon and the music wasnt too bad. They at least had some variety. Now this is my biggest problem with this place. Theres no floor guard. I understand you dont want to upset people, but on the other hand you cant have a bunch of people skating in the wrong direction and balling and weaving out of traffic. Ive seen some people get seriously injured doing that. Plus its not fair to people who are casually skating or just not that experience. If they want to do some tricks I.e. skate backwards or some other things, I dont think thats a problem. But its kind of rude to be cutting people off. If your looking to get a little skating in I recommend coming on a slow week night and bring a pair of headphones.
I wish they had a location in Charlotte due to the traffic between Mathews and Indian trail but it's worth the drive. I like going on Adult skate night.