I love this place! When I first relocated to Charlotte this is the first place I attended a concert! Leela James! They have VIP seats in the back but I love being able to stand up close and personal with the artists and vibe! Very nice and safe environment! The Music factory/ Avid Exchange whole area is a vibe!
Jessica Lewis Sapp
Nice venue! Covid conscious, proof of vaccination with ID was required before entry. The show we saw was general admission/standing room but and it was fine. (Maybe they're all SRO, first time at this venue.) Sound and lighting was good. Bathrooms were clean.
Beautiful venue, first time here, but won't be the last. Everything looked fresh and clean. Thanks for having The Steel Woods!
Was denied access to concert I bought tickets for months prior before they required a vaccine card. Did not realize they had changed their details until I literally pulled my tickets up. Was publicly humiliated by staff at entrance although the bouncer pretended to check the guy in front of mes card, which he did not have (we talked about it in line) and allowed him in I was sent to the box office and told I would receive a refund. Then I left and got an email that I would not be receiving a refund. Dont make plans to go there without your vaccine card or a negative covid test I wish I would have known when I bought the tickets, however I was informed they can change their policy at anytime.
Always love going to this place. The venue feels very intimate. They made certain that everyone took the covid protocok to heart. Always recommend this place to friends.