Charlotte Running Company
Scott and his team at Charlotte Running Company are simply the best. Every time Im in store, I feel welcome and appreciated. Thank you for the great customer experience! The shoes are awesome
Mandi and Porter are highly knowledgeable and dedicated to making sure you have the best experience at CRC. I trust them with my running questions and gear needs. They custom fit you and bring out a multitude of options. This is my "go to" for all my running needs.
This place has a great reputation and it's easy to see why once you come in. I came by to get fitted for a new pair of running shoes. Armani was my sales associate. He was patient and listened to all the past issues I have had with running. We went through the 2 part assessment and talked about the results. He brought out an armful of different shoes to try and we talked about how each pair felt, and other pros and cons of each one. This was great because you can read all the reviews you want, but actually speaking to someone that has the knowledge and being able to discuss in real-time, makes a huge difference in the decision making process. While I was there I watched other customers receive great individualized service. I never felt like I was asking too many questions and Armani was focused on my experience the entire time. I loved this aspect of shopping here because you do not get this in many places anymore. I never felt rushed or that I was a bother. I definitely recommend this place!
I love this store, the employees are extremely helpful, and they have a very good selection of clothes and shoes. Claire, in particular, was an extreme help. She helped me figure out which shoes work best for me, after trying out several different pairs. The shoe I ended up going with wasn't available in my size, and she gave me a list of stores that may have it available in my size, and even called some to check if they were available. This type of service is rare, and I wanted to leave her a tip or even some form of acknowledgment. ALL EMPLOYEES DESERVE THAT RAISE :-)
First time buying athletic shoes from a non-chain store. So happy I took the leap. Sarah greeted me at the door, determined the dynamics of my gait and explained options. I honestly was going to shop for price but the more time Sarah spent with me made me realize its not always about price. Customer care and service can win the day, like it did for me today. Thank you Sarah!