I rarely leave reviews but today I was outraged. I came by the cosmetics department. Needed an assistance with my online order. I saw a male clerk standing by the register with his back turned to customer side. He was wearing a suit while enjoying playing with his phone. He was 3 feet away and did not notice me stoping by. Trying to get his attention, I said excuse me once, twice ... nothing. He pretended he did not hear me and continued playing with his phone. I had to go around and look for another person to assist me, whom I found eventually. Unacceptable stuck-up behavior in such a high level store.
Terrible experience with a return at Neiman Marcus. I purchased a Tory Burch purse and returned it a few days later. I have the return shipping confirmation but they claim that the purse has been lost and cannot issue my refund. I was told I would be updated on the status as they looked for the purse and have not been contacted and was not contacted by them to tell me there was an issue with my return. I have had to call and chase them and still have no answers! I will stick with Nordstroms or Amazon in the future.
Good experience. All of the staff in Mens dept. was helpful, courteous and didnt hesitate to go look for the items I inquired about.
Best bet for mens clothes in a department store. Always an great experience
I love buying shoes from Zafi Muhammad. Beautiful personality and lots of patience