Neiman Marcus
James Reynolds
I visit this location to browse the newness in beauty, maybe a fantasy or 2 of closing the store down to shop it privately for the dayI was approached by 2 associates, both of whom gave the usual, what are you shopping for? I was just browsing, which I sympathize as the last answer any sales person wants to hear. But Lucy, she revived my love for luxury shopping. She showed me exactly what I was looking for, entertained me, educated me, and made a genuine impact on my weekend. 4/4 fragrance suggestions were mind-boggling goodI may just have to buy them all
Meredith Miller
I realize the cosmetics counter folks are commission based - but my experience here was completely awful. I went in with a particular product I wanted to purchase. No one was available near the display/brand I wanted and when I asked for help the woman was dismissive, rude and not willing to help - pointing me to the woman who represented the brand. Even when I spoke with the brand salesperson, they were unhelpful and didnt even offer to order a product for me that wasnt available. Again, understand commission based - but what has happened to customer service?
Shana Denise
great selection I just can't pay $745 for some shoes.
Carlos Mcintosh
Grabbed some nice Christian Dior sneakers and belt. Customer service was great
Maria Steel
Today I went into Neiman Marcus in a panic bc I had nothing to wear to a wedding we have this weekend in Asheville. Daniela immediately saw my panicked state and asked if I needed help. I explained the situation and she went into action. She brought me a ton of choices and when I found the dress I wanted that was too long, Daniela sprung into action and got me the seamstress to hem my dress in just 2 hours. This whole team was incredible and I had an amazing experience. Thank you Daniella and team!
