I ordered a vest that was too small. I tried to return it for a refund and I was emailed a virtual gift card for store credit. I do really like their products but I would have preferred a refund to my credit card. They have really nice merchandise and their shipping is very prompt. I would shop here again
Great store with an awesome selection of high quality clothes and accessories. Staff was extremely helpful and actually knew what they were talking about. Will definitely be stopping in again soon.
First of all, I love the store. And the staff is great. I don't recall ever getting better service from a store. All the staff was helpful and gave me their opinion on the clothing I tried on. Even the owner (at least I think he was the owner, maybe the manager) came out of his office to give me feedback on which size I should go with. The only issue I have is with the actual shirts I bought. I went there looking to buy Free Fly apparel, but it didn't fit me properly. So I bought the TSG All Season Long Sleeve Crew shirts. I bought two of them. They told me they're made from bamboo. Looks like they might not be completely bamboo. Not sure and certainly don't think they were misleading me. But I've worn one of the shirts only once and it was so hot. It did not breathe (at least not for me). A buddy of mine had on a long sleeve tee at the same time. We were both hanging out at a brewery outdoors. He said he wasn't hot at all. I was sweating like crazy. So it looks like I will be returning the shirts. But again, this does not leave me with a negative opinion of this store. I fully expect to do more business there. Loved the staff. Just need to find the right attire that will work for me. Read a few other reviews after posting this and am editing this review to comment on the dog. I didn't see the dog. Damn! I love Golden Retrievers (owned many over the years). Now I have to go back just to see the dog. :)
TSG is the best outdoor shop in the area. Excellent quality with very fast delivery! If youre an avid outdoorsman or if youre looking for the perfect gift for that outdoorsman, TSG is the spot!
Such a Great place to stop while youre out shopping. Never seen anything like it and the Employees are the nicest people Ive ever met.