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Just visited Blacow! Staff was very friendly and attentive, though they struggled to operate the computer system and were not very familiar with the menu. Understandable given how new this location is. Rainbow roll was great. Nutty Goat burger was fantastic. Prices are reasonable. $12 gets you a burger and fries. Dont expect the burger to be gigantic. Most places like Bad Daddies charge $15 bucks just for a burger with no sides. Blacow keeps their prices reasonable by serving you a perfectly reasonable 1/4 ish lb burger with fries. Flavor wise, one of the best burgers I have ever had. Try this place out! You wont be disappointed.
Fantastic manager! I will definitely be back. You can tell she really cares about retaining her customers and the brand. I was not satisfied with my meal initially , but what a transformation! Wow!! She remade my meal which was mind blowing. On top, she comped our entire meal and gave us dessert on the house. She was over generous.Extremely professional and humble. Keep it up guys.
Food was excellent. The bartender didn't know how to make a common shot. The top shelf long Island was weak. Their specialty house drinks were awesome. Sushi and burgers were amazing. The server was attentive but not the best. I would for sure go back for the sushi and food alone. Servers and bartenders can improve so it won't deter me.
Food was delicious. Service was blah. We ordered burgers (GET THEM!!!) with a few glasses of wine and ice water. Ice water never refilled despite our requests, wine refilled with little prompting. Our waiter repeatedly walked past our finished plates that were pushed to the edge but had no problem hovering around until we paid. Waiter never said thank you when returning our credit card. The food is really tasty and creative but they need to hire and train better. We want to support our area restaurants so we will try again but consitent quality service matters.
Honestly the food here is really a 3 but I gave it a 4 because the ghost pepper burger was actually reasonably spicy (with 2x cheese). However the meat was almost entirely unseasoned otherwise. Our server Nina was great, she brought the food quickly and this place isnt stingy about refills like some places are. They also have a cool system where theyll call you on your phone when its your turn to be seated if theres a line.