Plato's Closet Charlotte
Great Set of Clothes
Every time I come here the staff is always so kind and helpful. I needed some clothes for the summer but wasnt quite sure what I was looking for and Jordan helped me to find what I was I looking for at a great price. I was impressed with how polite, professional, and helpful she was along with the entire staff. The store was very clean and very well organized as well. I will definitely be back
I brought in 3 bags FULL of perfect condition clothes and shoes from brands like American Eagle, charlotte russe, forever 21, steve madden, lucky brand, etc. They made me wait over an hour and hadnt even opened my bags so I left. As SOON as I left they contacted me to come get my cash. They gave me $7 for only 2 items out of BAGS full. There is NO WAY they even looked at my items. Lazy horrible employees. Wasted my time and I will never return. I will give my clothes to another store.
I was just ripped off at the Plato's closet on 49 in Charlotte. It was size 44R Levi's Jean jacket. I folded the 10 to 12 items. Along with the jacket there was some Jean's a nod some flannels. I was told by Amavi H. The manager. She said she would contact the regional manager to review the camera. Let's se if this business is legit. Beware of this store. I hope they do have cameras. Otherwise it is yours n my word against the thief that stole my jacket. If anyone has had a similar experience at this store please contact me at. email@example.com
First experience with this store and there probably wont be a second. Overall just a lack of communication that resulted in a huge waste of my time and frankly theirs too. Just a suggestion- be more up front about the what you accept at the beginning. It was explained to me at the end- after I carried all my stuff in and then back out and waited an hour and a half while the staff went through my stuff and picked out what they liked out of all the items brought in (since its easy to see them holding up items to themselves to see if they would fit) Just an overall bad experience.