Residence Inn Charlotte University Research Park
- Open Now
- Always Open
The incredible staff at this hotel tried to make up for the awful experience I had down the road at their sister property Springhill Suites. This property is intended for long term guests, with almost nightly resident activities. My stay was nice, even though the light rail train was being tested! The room was more than what was expected. They even have Netflix accessibility from the TV =)
Parking was one of the worst I've seen. Furniture in rooms VERY old. Laundry machines desperately needs replacing. Staff very nice and accommodating.
Very please with it. Clean, good breakfast. Nice rooms. Nice staff. I only give them four start because of one lady didn't help me appropriately at the counter when I got lock outside of my bedroom and my baby and toddler stay inside. She was talking at the phone and instead of putting the call on hold. She make me wait. I was very upset and I even interrupt her and explain to her the situation and she didn't care, is like the reservation was more important to her and helping a costumer that isn't I already spying for the service...but everyone else was amazing. :)
Great service, rooms and hot breakfast
I always like staying in Marriott residence inn but I dont like this property, reason its very small property , all unites lined up in a small lane, I dont get enough sunlight or not enough walking space outside... I faced problem with thermostat which s not working , even kitchen tissue paper is of poor quality which doesnt looks like supplies from Marriott.. overall, I m not coming back here