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Residence Inn Charlotte University Research Park

Hours

Open Now
Sun-Sat
Always Open

Location

University City

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Google Reviews

4.1

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M

svap omsai

2 weeks ago

Location is awesome. Very close to mall, University, Train station and many Restaurant s. Best of all is they serve hot full scale breakfast. Not to be found any other residence inn. Staff is very courteous. Typically, if you stayed once you wouldn't want to stay in another residence inn. Hope they continue to maintain such quality service!!! Happy customer. Stayed there for 4 weeks on a business visit.

M

Jeanette Clayton

2 months ago

Our Honeymoon. Amazing staff left us a card and bottle of wine. Great service. Love the room. Great place to stay. Courteous staff. Love the manager. He is always helping his staff and talking to his guest. Shout out to Eric and his amazing staff. Love the atmosphere. Friendly affordable and relaxing. Thanks for making our vacation awesome. The Gregory's

M

Daniel Spangler

3 months ago

My friends and I stayed here for the weekend when we did a fun 5k race. Before arriving, I had messaged the hotel via the Marriott app and we had a good conversation about our upcoming stay. At one point, I made a joke about liking towel animals and if they were so inclined, we would love to have some in our rooms. Below are a few pictures of what we got in our room. The stay was great! The staff was beyond friendly and accommodating. The hotel was clean and well maintained!

M

Anthony Anderson

2 months ago

The front desk staff were amazing and helpful. The property is an older style residence inn but well kept up. The location is great with easy access to the new lightrail system. The breakfast staff was very happy to help. Room was quiet. Overall great hotel.

M

Antonia DeRo

a week ago

1st time I stayed here about 2 weeks ago, I found 1 dead cockroach in room 117 and a smaller live bug next to it. 2 hrs later found a live cockroach. The front desk lady got an attitude as if it was normal maybe in NC definitely not in CALI. They tried to offer me a 10$ Starbucks gc I laughed because it was thoughtless also because i don't patron starbu cks. They emailed and said they'd refund the money which they never did so I had to dispute it with my bank. Gave them another try last night, front desk staff lacks basic common sense authorized my card well after check-in a 2nd time without my authorization again acted as if there was no problem overall will never stay at this hotel again. Just found out there is a Homewood suites less than a half a mile away so I will go there for now on. Who expects bad customer service and cockroaches at marriott brand hotels?!!!!!!!