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Seth Headley

a month ago

So oddly enough I am giving a 5 star review on a glitch. Because of how it was handled. Sarah the A-gm is truly a get it done, customer service oriented, great service grade A management! We go here maybe once a month on half off Wednesday games and we had a free Burger show that we earned from spent tokens on the reward program but it wasnt showing up on there end. She didnt even hesitate. She fixed us right up.. games are fun even when they Malfunction we always get more back in return. We never have a bad time here. Much better then the concord location!


Linda D

2 weeks ago

I visited Dave & Buster's today for lunch. The chicken wings were awesome. They were delivered to my table very quickly. The service was outstanding. The video and arcade games met all my expectations. Be sure to bring your family and friends for a great day of fun!


Kaylee Helms

3 weeks ago

Absolutely terrible experience. A lot of machines do not work, but there are no signs up so you just waste a ton of credits. A lot of the ball games are missing the balls that go with them. The staff was not friendly and all seemed miserable. Definitely will be going to a different location next time because Pineville is not it. Seriously save your time and money and drive an extra 40 minutes to Concord.


Tiffany Brown

2 weeks ago

Keenan and Brandon were absolutely amazing!! My drinks were too good! The customer service was beyond extraordinary. I definitely recommend you asking for them whenever you visit. PS the kids had a great time in the arcade as well


Jenifer Yoxall

4 weeks ago

I have never had such a terrible experience at a D&B. Just 2 weeks ago we had staff bend over backward to seat our 20 person party unexpectedly at a Phoenix location. Tonight 2 of us sat at the bar in this location. After we ordered drinks with the bar manager, we were ignored. We had asked if we could still order food but no one ever felt like taking our order. Apparently they were all too interested in the drama between the bartenders and checking their phones. I had to finally ask the Asst Manager to cash out the 2 drinks we had ordered so my friend could get his card back. I'll never be back.

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