Lodge Cast Iron Factory Store
Cynthia R
Had a great experience my first time here for a cooking demo. Learned a lot and was able to taste the yummy samples. They do these demos periodically, I highly recommend going.
Britt Helms
MushE the Cowboy Cook was doing a cast iron cooking demo at this store, so I went to meet him and to check out the store, which is about 45 minutes from my home. This is a great, well-stocked store that also has a knowledgeable and friendly staff. Will shop there again.
T P
This is a review of online purchasing from lodge. I placed an order that I immediately after did not want to place. I immediately contacted them requesting the order be canceled. Long before the order was processed or shipped I was told by them that no ordered could be altered or canceled once placed. That is absolute nonsense. I buy thousands of items online every year. I have had all manner of great experience with companies across diverse categories of retailers from small perishable items to large items requiring very specific federally regulated transportation. I have amended orders and canceled orders.. all with no issue whatsoever as long as the item had not been shipped... At times even after it was shipped. This is inexcusable for online retail and I will never purchase from lodge again. I recommend if you want a lodge item buy from another retailer... One that will prioritize customer service. As an aside... Their stuff is cheap but be ready to use some elbow grease and know-how to make it serviceable. I've enjoyed their products in the past so I just can't understand their pathetic customer service.
Lynn Preston
WoW i had a funn visit & REALLY enjoyed the Lodge crew. EXTRA HELPFUL to find the 8" lid i was looking for & left me to wander around. i was extra impressed with their "2nd's Shelves". i found the lid i was carrying around & a couple other treasures i couldn't live without THANX CREW (i'll be back) 8.2.22 i was leaving the airport & couldn't resist cruising by to see if there were any of the double dutch lids on the 2nd's shelves. i found a 10" & i'll keep an eye out for a 12". 10.14.22 i must be a magnet i got close to the LFO got pulled in & couldn't leave Lodge is running a lot of 50% Off's i saw the NEW 2022 LODGETOBERFEST frying pan ($15) & a few of the 2021's 12-10-22 i was in the neighborhood & couldn't resist a quick visit. & to quote a california governor: I'LLLLL BEEE BAAAACKK
Terri
Wow! Who knew Lodge made so many products! Very well organized store and super nice and helpful staff. We actually bought 4 pans - all from their seconds table which have slight defects (not visible to me!). These items are so reasonably priced! Also bought several accessories and they had a mfg rep there showing how to season and clean the cast iron. We had a coupon from our hotel that allowed us to purchase a 10 skillet (a seconds item) for $5 with an additional $10 purchase. Great deal! Wish they had a store in Florida!
