Duckworth's Grill & Taphouse
I live in Rochester NY, and I get to Charlotte a few times per year. Often we go to lunch at Duckworth's. This year was like the other visits; it was a joy to lunch at Duckworth's. The staff was pleasant and attentive. There were menu choices for every taste, including for the grandkids. The food was served hot. The beer choices were extensive. The place has a pleasant atmosphere. Highly recommend.
Super yummy pepperoni pizza and BBQ wings will definitely be back! Very relaxed and chilled atmosphere with great food! Tons of beer selections which was awesome for my boyfriend he unfortunately didn't like the first beer he picked so we let the manager know. He was super polite listening to what flavor profiles my boyfriend would enjoy better. He came back with 2 samples which both turned out to be really good. Cody's customer service was awesome he went above and beyond which was very much appreciated. My boyfriend also bought some more beer to go. So it was definitely a winner.
The Maven of Real Estate
The customer service is impeccable. The restaurant is clean and well kept. I ordered the Nashville hot chicken strips, fried pickles and fries. The chicken tenders tasted nothing like Nashville hot chicken but they were very tasty. The fries were okay as some were hard and over cooked. The fried pickles were extremely salty to the point where I could only eat a few. I have eaten fried pickles from many other restaurants and these were the saltiest by far. Most of my party enjoyed their food. I will give this restaurant another try. However, Ill be sure to order different menu items.
Okay Food-Poor Service Six of us dined in on a Sunday afternoon. Two burgers, Super Nachos, Chicken Salad and a smokehouse Philly sandwich. Drowsy, uninterested (but nice) door staff, a server who didnt know the menu, or which beers were available and forgot many service details: check backs, napkins, salad dressing, ranch and sauce etc. Loud environment (football on all TVs) and one out of control customer who (no joke) SCREAMED at the top of his voice every time there was a big play in the game he was watching. Really disturbing. I get it, football is fun and its great to catch a game of your favorite team while youre eating. Butscreaming and freaking out customers (and staff) while Managment does nothing about it is not okay. The guy was a menace. Our burgers were good, The nachos acceptable, Philly sandwich was bland but edible, but the chicken salad was not prepared correctly. Tough, chewy chicken means either overcooked, microwaved or old. Check settlement took forever. Well probably give it another shot, but unimpressed on our first visit.
Was super happy with our choice to come here for lunch. It was so good! I got the Philly cheesesteak with the sweet potato fries. So good! I cant wait to try all of the other ones. The service was also really good!