Krispy Kreme - South End
This location is great and easily accessible! They always have plenty of varietys available with great customer service. Super quick in and out on donuts. A plus is the kiosk outside in case you just want to put your order in with no help. I definitely recommend this location.
The donuts were great, as usual, but I think the employees need some more training on how to make coffee. I ordered a caramel iced coffee and this is what I got. This isn't watered down from ice melting, this is how it looked when I got it. It's straight-up water and flavoring. I'm not sure if there's any more than a drop of actual coffee in here. I'm just not sure how somebody was able to look at this and say, "Yup! Looks good to me!"
Its great to visit Krispy Kreme ! Next to the corporate offices is this beautiful big factory/store ! You can find fresh donuts , see the process , buy merchandising and get to know a little bit more about this popular donuts from NC! The famous round window allows you to take a look at the process while you enjoy your donuts, you can also buy Krispy Kreme merchandising if you are a real fan and if you are lucky maybe use the donut vending machine outside the building!
Donuts are A++as usual. Fresh and awesome! The location is supercool. A converted warehouse. I took it down 1 because 1. While my donut order was ready, our coffee were not. Hubby ordered a LG coffee and I ordered a latte with half n half. But they didn't have enough half n half to make it that way. So I said make it a coffee with half n half then. He had to make the coffee, which, yay us, fresh coffee! The latte was more money but no compensation was given. I was offered a few shots of espresso. But um, dude, if I wanted espresso I would have not ordered a latte. When we got our coffee it was almost black. Then I noticed the coffee fixing bar with like a ton of half n half on it. Sooooo.....why wasn't I directed to that? OMG...nobody knows how to do their job anymore. All that said, I felt sorry for the kid because he truly looked clueless like this wasn't his normal job. And, as always I was very nice to the staff. I just tell it like it is people. Find your joy!
Want to give a shoutout to the petite cashier on 1/1/23 @ 4:18PM. You handled yourself so well when that white woman ordered what she did and she complained saying that wasnt it (it was it, we all saw the customer just ordered the wrong item and didnt want to take her own fault.) You didnt make a face. You corrected her order quickly and somehow that customer still managed to be ugly to you. Making faces and gestures as if you couldnt see. I wanted to tell you in person but I hope your boss tells you, you did a great job! Ive been in customer service for 16 years and you did well with that! customer was so ugly and rude, where I had to say no need for all that, youre embarrassing yourself and your friends(2 males). Its a new year, no wonder things go wrong for you. If you order something wrong, dont blame them. Its common mistake!! I ordered the wrong things and got back in line. Glad I ordered the wrong items bc the Oreo topping was sooo good! And the lemon filling. 3/$5 and some change. Ended up getting 3 more so we spent about $11 total on 6 donuts and specialties.