La'Wan's Soul Food
The food was good for the most part. The mac and cheese was pretty bland. The banana pudding was toooo sweet and made with instant pudding. I think the process were a bit high. For ex. I got catfish and 2 sides. It was $15. There was only one piece of fish and an ice-cream sized scoop of each side. The cabbage is very good and so are the green beans. I probably would not return because there was nothing unique about the food or the atmosphere.
A friend and I had heard a lot of good things about the food here. Really wanted this place to be awesome! I was let down. Food was not that good at all. We both got two different dishes so we could taste and share. Neither one of us were happy. The manager on duty apologized for the food and brought out other dishes as to make it better. She also gave us a discount on our bills.
My family and I ate there today and the food was delicious but what caused them to receive two stars is their service. For one, a spill happened and one is the hostess/waitresses stood there, looked and walked away. I had to walk up to her to ask for napkins and received a snarled look prior to going to get the napkins. That immediately canceled the tip that I was going to leave. So, upon checking out and paying for our food, the same unprofessional hostess/waitress talk loudly to tip my waitress and repeated herself numerous times. Now another waitress did give my daughter a piece of watermelon and I was willing to pay for it but she said don't worry about it meanwhile the loud one is still telling me to tip my waitress. She then says you can give me a tip in lieu of the watermelon. You don't ask or demands a tip, that's left up to the patron to decide on giving one based upon the level of service received. This was our first time and we initially said we would come back because everything was good, however, due to the level of service we will not be returning. Never demand a tip or ask for one, that's very distasteful as a customer. If a tip is required then add gratuity if you want to every customer to tip, otherwise, increase your level of customer service and you may be inept to receive a generous tip without asking.
My husband waited for over an hour for the nastiest (undercooked) "soul food" I've eaten since living in Charlotte. NaNa's blows them out of the water. First off they didn't apologize for the wait. They messed up the order (by failing to smother, smothered chicken) after an hour and didn't offer a drink, a dessert, discount, a napkin...nothing. The chicken was not cooked completely. The sweet potatoes tasted like they were out of a can. $50+ down the drain. NEVER AGAIN.
This is a must go to place..been coming to the area for a while now and just found this place. Went back twice in same weekend. Their fried porkchop are . Hands down the best potato salad in the city. Plus the bartender was making very good drinks!!