Roy's Kitchen & Patio
If the rating was just for food then I would say 5 stars however why I will never eat here again is due to the service. I came here for my birthday dinner and ordered almost 70 dollars worth of food to go and had 3 different, separate issues. Finally once I got home and realized they left off my sides I called and the person working promises me to come back in and my next meal is on them. So I follow up a couple weeks later ready to use my meal they promised and they make me sound crazy.. asking who told you that? Why did they say that? Thats too expensive to replace? Like yes Im aware, Im the one that paid the expensive price for a good meal that we were cheated out of. I offered to show the bank transaction so they had proof and date of when I ordered. She promised to check and call back and nothing. I have eaten here for years and am so disappointed. I understand mistakes happen but 70 dollars worth of food that was wrong/missing and not correcting it to along time costumer is so disappointing. I will not be eating here again, and If they promise you to replace or credit your meal get their name and make sure you talk to a manager.
My partner and I decided we wanted a drink at Roys because we had been there before with great service. At 10:13 we have been turned away because the bartender stated they were closed. I politely let them know that google has the wrong closing times and apologized said have a good night and left happily. We walk back by at 10:53 to witness guests at the bar being served. Just overall a very odd thing to witness.
Nice wait staff and delicious island food. We started with Jerk nachos, which was a great first choice, then got some jerk chicken as an entree. I also tasted the curry chicken. The yuca, french fries and pigeon peas and rice were tasty sides. Definitely check it out.
Food was absolutely amazing , If i was scoring just the food then it would have definitely been 5 stars . The service here is so slow y'all , we really waited an hour for our food. As far as cocktails we ordered them the same time we ordered our food & they came 45 minutes later . If you got time to wait you will LOVE IT . Live DJ so the music is a vibe
Food is great we need more space to dance. There was an incident when I last visited and the manager a lady was super professional and took good care of us. The Bartenders need to be a little bit more proactive I was not too impressed how they handled us... I'm glad the manager made things right for this reason I will return.