Wonderful dining experience. The appetizers were fantastic & generous, steaks were phenomenal & expertly prepared, the sides were authentic & filling, and the service from valet to hostess to bartender to server to manager was too notch. Make this steak house a priority when in Charlotte for a date night or special event! Also, if you a cigar officianado, the selection is fair and not overpriced. Excellent venue with amazing amenities.
Excellent food, service & ambiance! The filet was a little more Well Done than Medium, as requested, but was still a good cut, and very tasty. The Garlic mashed potatoes are a MUST! Highly recommend Sullivan's of Charlotte!
Good food and service. The one thing I didnt like about Sullivans is that the atmosphere felt very old and damp almost dank. Not many windows. And I felt almost as if I was underground. It was a very hot night and so perhaps it was just humid but the carpet and the humidity... there was something that just felt damp in the restaurant - and unclean. I think Ill stick to my old favorite Ruth Chris which is dark but feels clean and bright in its own way :)
I had a very poor experience at this Sullivan's location this past Easter. The place was not packed, so I kept wondering why the kitchen staff was having such difficulty with my order. I ordered a well done filet and my server brought me a thoroughly burned, small piece of meat, if it could still be called that. I thought it was a joke, April Fool's Day and Easter shared the same day this year. He apologized and took it back for a fresh steak. The manager came out to apologize and say that it would take 9 minutes for my steak to be done since they were broiling the new steak, but that just did not happen. It took so long, that my family had eaten their food, at my request not to wait for my food to arrive, and were on to ordering dessert. My server was apologetic and said that my food was coming out soon at which point I said "l don't even want it now!" They tried to make up for this horrible experience by paying for my meal and packing the fresh meal as a to-go order but by that point it was too late. I won't be going back to eat at this location ever again.
By far the best cowboy steak I have ever had. The staff went above and beyond expectations. The services was also second to none.