- Open Now
Our family of 4 visited for the first time this weekend. Overall it was a great experience. 1. The shop is super clean and inviting! It's bright with lots of colors and a really cool mural. 2. Staff is very patient and friendly. 3. We did not try the cupcakes and cookies. The sign out front advertised the best milkshakes in Charlotte so we had to give it a try! We tried the birthday and the thin mint. Both were tasty but a bit underwhelming. There's actually nothing negative to say about them, they were just good. 4. There was a bit of a wait but that's to be expected because they prepare everything, including your cupcakes when you order. 5. There is a parking lot out front with plenty of parking and they do have a restroom. 6. Definitely stop by and judge for yourself. My family and I will be returning to try the cookies and cupcakes.
Staff is always polite, smiling, and happy to fulfill your requests. Ive never had a bad visit. Cupcakes are wonderful and decorated exactly as you want right in front of you. I love their cookie butter frosting!! I really cant say enough good things about Swirl! I always pop in when Im in the area! Highly recommend!
My husband and I tried it for the first time. I had a Sundae made of the warm brownie, vanilla ice cream, Reeses puff and fudge. My husband had the ice cream sandwich. Chocolate chip cookies with vanilla ice cream, buttercream icing and brownies crumbles. We truly enjoyed it! We will be returning for sure!
My family and I go to Swirl at least once a week! We live within a few minutes of driving distance and we like the convenience of having a sweet treat spot so close by. We been going there throughout the summer and just recently signed up for the loyalty program because we know were going to rack up points as often as we go!
Swirl is awesome! On short notice they were able to help me get 120 treats (mix of cupcakes and cookies) for a corporate event, and have them delivered when I needed. In fact they were 30 min early! They went above and beyond in customer service and MOST importantly, the treats were incredible!!! Cannot thank you enough!