Courtyard by Marriott Charlotte Gastonia
- Open Now
- Always Open
This hotels appearance is nice and welcoming. I stayed here after my flight was cancelled. I found it was pricey. Every hotel I have been to they have always had free continental breakfast here you have to pay for it. It was very pricey. Staff are very friendly. I would have to say this hotel is nice.
We tried to find a Marriott hotel in Charlotte, however nothing was available. We decided to stop here in Gastonia and stay at the Marriott Courtyard. The hotel was nice and clean and the employees were very helpful getting checked in. Our room was clean and the bed was very comfortable, making for a good night's sleep. There are a couple of restaurants across the street in case you are hungry. A small Bistro is located inside the lobby of the hotel as well. This hotel is right off the main highway, so it is very convenient. There is also a business center, indoor pool, exercise room and free parking at this location.
I have stayed at this Marriott every month for over a year now. Every receptionist I have interacted with has always been friendly and they go above and beyond to make you feel at home. The staff are also very pleasant, even when coming by the room to fix something or bring something, wonderful service. The restaurant staff always always go above and beyond! Even when hectic they are so accommodating and put that extra effort in to make my stay enjoyable. Very happy to use this Marriott, can not say enough how they have made this hotel my 2nd home :) oh and a clean gym too!
Lawn Mower & Chainsaw Lady
I had a real estate seminar at this facility. I was very pleased with the facility. The rest rooms were clean. The hotel staff were friendly and courteous and extremely helpful. The location of the facility was easy to access. The Courtyard is located within a few miles of numerous restaurants. The courtyard is also 1 exit off of I-85. I would recommend someone using this facility for a meeting.
Had a nice stay. There was an issue but the staff tried quickly and gave their best to get resolution but the place was booked and no other room was available. They offered and gave us a credit for our inconvenience. I believe the quick response and follow through was a great response to maintain customer service and satisfaction.