High Cotton Home Company
I've been working with High Cotton Home for about 1.5 years on a large scale/ongoing project in renovating and redecorating my new home. The design services have been amazing! They've worked with me on every element and have great industry contacts to help source all the elements needed for my renovation and design (great coordination with contractors, wallpaper hanging, fabric treating, drapery, you name it!) They bring all the pieces together. I love all the design ideas and products, and I especially appreciate how they are very collaborative with me. They were so open to working with my existing furnishings to incorporate them into my floor plans and build them out with amazing additions. They're always respectful of my priorities and budget. The team appreciated that this was a large project for me, and allowed me to work in phases which allows me to consistently reevaluate my needs in my space. Hailey and Jennie work as a great team! Love the energy that they bring. Very happy with the service.
High Cotton home is an amazing company. They value customer relationships and will do anything to make sure that a customer gets exactly what they want. I love the layout of the store, all the associates help guide you around to help to pick out exactly what your home might be missing. THE SIGNATURE SCENT CANDLE IS MY FAVORITE. If you stop in make sure to get one because they are amazing and you need to burn one.
Spectacular Designers. Beautiful, durable and timeless products. This is the best team in town and they will create a beautiful space home for you!
I had an extremely positive experience working with Jennie Harper at High Cotton. She understood what I was looking for and worked with our family quirks and preferences. She came to our home, sketched out some suggestions, and had me back to the store to sit on couches and chairs and look at fabric samples within a few days. She did not try to upsell or oversell, and best of all the furniture arrived quickly (in furniture time). Jennie coordinated the delivery and came over on delivery day to help arrange the furniture. She set up fabric treatment to keep our family room furniture looking fresh and safe from spills. I will absolutely patronize High Cotton again and use Jennies expertise!
Terrible experience. Ordered a table and was told it would be ready in 4 to 6 weeks. The table finally arrived after 4 months. Was told they have no control over construction delays. I never received any updates on the delay until I contacted the store after 8 weeks. No one from the store ever reached out to me to explain the delay or update on the delivery. I had to initiate every contact. This is horrible customer service for a high end store. I received better service from Havertys. Wont be back. Update. Matthew the manager just sent me a very sarcastic email to my personal email thanking me for my one star review. Shouldnt a organization want to make my experience right rather than harassing me.